Programme Manager

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace. We are proud to be an equal opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact. 

In this pivotal position, you will lead efforts to ensure seamless operational and cultural integration across the organization following a merger or acquisition. As a key partner to the PMI Programme team, you will drive alignment and consistency in processes, policies, and team dynamics, contributing directly to the success of the post-merger transition. This is a fixed-term contract for six months, offering a unique opportunity to make a significant impact during a critical period of organizational change.

We are seeking a candidate with hands-on experience in post-merger acquisition integration activities, focusing on operational and cultural synergies. This is not an IT Programme Manager role but rather one requiring expertise in managing complex cross-functional transitions in areas such as organizational design, governance, stakeholder engagement, and culture harmonization.

Requirements

Make an Impact

In this dynamic and rapidly evolving environment, your strong leadership, clear communication, and collaborative approach will be essential. You’ll navigate ambiguity with confidence, steering multiple initiatives toward impactful outcomes. This is your opportunity to lead transformative change, ensuring every integration is a step toward stronger, more unified success.

What you'll get to do -

Here’s how you’ll get to make that happen:

• As the PMI programme manager plan and implement post-merger integration strategies, including facilitating workshops to align both companies’ cultures, systems, and operations.
• Own the planning, execution, and delivery of multiple complex integration projects, ensuring adherence to timelines, budget, and scope.
• Interact with stakeholders at various levels, including senior executives and workstream leads, to provide updates, address concerns, and align project goals with PMI objectives
• Identify potential risks and issues early in the project lifecycle, proactively addressing them and implementing mitigation strategies to minimize impact on project delivery
• Utilize project management tools/methodologies for tracking project tasks, documenting business requirements, decisions, risks and managing project documentation
• Provide regular status reports to senior stakeholders, highlighting key milestones, budget updates, and any critical issues requiring attention
• Tailor communication methods and cadence to the audience's level of seniority and interest, employing a combination of email updates, virtual meetings, and executive communications

What you will bring -

We’re seeking a proven leader with extensive experience in program and project management, ideally in post-merger integrations. You’ll have a strong track record of delivering large-scale, cross-functional projects across diverse time zones and cultures.

Key attributes include:

• Expertise in managing complex change environments with exceptional stakeholder management and leadership skills.
• Adaptability to thrive autonomously in fast-paced, ambiguous settings while driving results.
• Outstanding communication and influence, ensuring alignment and transparency across all organizational levels.
• Strategic planning and execution capabilities to deliver complex projects on time and within scope.

Benefits

At Serko we aim to create a place where people can come and do their best work.  This means you’ll be operating in an environment with great tools and support to enable you to perform at the highest level of your abilities, producing high-quality, and delivering innovative and efficient results. We are committed to building an environment where our people are engaged, continuously improving, and encouraged to make an impact. 

Apply: 

Hit the ‘apply’ button now, or explore more about what it’s like to work at Serko and all our global opportunities at www.serko.com/careers