Programmatic Account Manager
About Mindshare:
Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide. The network consists of 97 offices in 67 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands.
Mindshare’s portfolio of clients includes Marks & Spencer, TKMaxx, Unilever, Ford, KFC and more… We are thinkers and doers, relentless in the pursuit of success for our clients. We do this by continually seeking and finding the perfect connection between their products and potential customers through Programmatic, Search and Social platforms.
About GroupM Nexus:
GroupM Nexus UK is a community of more than 1000 specialists comprised of Search, Social, Programmatic & Display, and Ad Tech Ops Practice Squads from across the GroupM agencies. GroupM Nexus is designed to accelerate GroupM clients’ businesses by leveraging the power and capabilities of GroupM and its agencies, through partnerships with the world’s leading digital platforms, advanced accreditations for digital practitioners or continued development and deployment of industry leading benchmarks.
The Team:
We are a team of approximately 40 people working on the Unilever UK account, one of the agency’s biggest and most long-standing clients.
We are now looking for the new Programmatic Account Manager to come and join the growing Programmatic team based in Rose Court, London.
The Role:
The Programmatic Account Manager will be responsible for managing and optimising campaigns while also developing programmatic plans which exceed our client’s expectations whether branding or ROI driven. Contributing to the execution of programmatic media activity you will work closely with the programmatic account director & global hub teams. You will execute best in class programmatic strategy whilst developing insightful commentary through data analysis.
Key Responsibilities:
Campaign Management
- Oversight of the implementation, management, and daily optimisation of campaign activity. To ensure that you excel in reaching your client objectives and KPIs
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Competently create programmatic first media plans designed to achieve specified KPIs, prepare rationale documents and present confidently to clients.
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Understand the products and solutions that could be relevant for clients that have been developed within the group.
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Take ownership of some elements of the testing plans of your clients and suggest innovative ideas for testing, including planning, executing & evaluating tests with methodical accuracy
Client and Partner Management
- Create/design programmatic strategy for client portfolio, ensuring strategy is clear and most appropriate to the client's objectives and KPIs
- Direct client servicing exposure with regular contact via weekly calls, campaign briefings and presenting performance in detail
- Complete client reporting and analyse campaign results extracting insight to provide recommendations for future activity
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Develop strong relationships with media owners and other service providers to select the most appropriate suppliers for campaigns.
People Management
- Working with your line manager to ensure the effective management of more junior team members, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met.
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Working with line manager and team leadership to help train and develop junior team members. Leading by example to motivate and encourage those with less experience.
Operational Excellence
- The appropriate use of tools to drive accountability in programmatic buying, operational efficiencies, and actionable business insights, with the scoping of agreed client outputs.
- Ensure financial accuracy, integrating the planning and buying process, and reconciliation of spends, including client terms and programmatic fees, via buying templates and processes.
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Support on the day-to-day QA process, minimizing errors and ensuring consistent and accurate adherence to process with both teams locally and in the Global Hub
Skills & Experience
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Passionate about programmatic activation and driving continued excellence.
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Confidence in core trading platforms, DV360 and TTD, plus tracking ad verification solutions such as Flashtalking and Double Verify.
- Ability to translate technical and complex points to non-technical audiences and coach others to do the same.
- Analytically minded with an aptitude for handling large data sets to identify trends and actionable insights
- Ability to develop and execute comprehensive testing roadmaps in the Programmatic space – audience, media, creative
- Excellent communication skills, both verbal and written, will be particularly important in building & developing client and supplier relationships
- Ability to communicate effectively with people from all diverse backgrounds, cultures, countries.
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