Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the Team

The Strategy and Programs team supports Stripe’s mission (to ‘Increase the GDP of the Internet’) by empowering the Revenue Organization to achieve their goals. We bring expertise, rigorous thinking, and a user-first approach to problem solving, and help build connections between users, Stripe go-to-market teams and the business overall.

Our Program Managers are focused on initiating, project managing, and delivering internally-oriented projects.  We are looking for a self-starter to join our team who has demonstrated success dealing with ambiguity, operating in a fast-growing environment, and solving problems with limited oversight. We are looking for someone who will deliver high-impact GTM transformations, and can effectively deploy strategic frameworks, closely partner with cross-functional teams, and make data-driven decisions.

As we rapidly grow our company and customer-base, we need ‘full stack’ change management and program management experts with the successful candidate being given responsibility for specific, high-impact projects of multi-month (and potentially multi-year) duration where they will be involved in ideation, solution design, and project management, as well as execution on work-streams related to enablement.

What you’ll do

We are looking for a Program Manager, Strategy & Projects to drive large, potentially multi-year transformational programs that are aligned with the top priorities of our GTM leadership and which will afford the opportunity to work cross-functionally across a breadth of teams at Stripe.

Responsibilities

• Be accountable for building and driving large-scale transformational programs end to end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals
• Manage directly (or co-ordinate) the ‘full-stack’ of change management activities across stakeholder engagement, messaging/communication planning, support and enablement
• Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions
• Work cross-functionally to identify improvement opportunities for the Revenue teams spanning strategy, people, process, and technology
• Develop a Programs Center of Excellence, providing guidance, consulting, and coaching to peers and others on partner teams
• Seamlessly prioritize among various projects and synthesize data to guide/support strategy and decision

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience in program management, business operations, management consulting or a related discipline. Experience working in a sales and marketing organization 
• A strong track record of delivering transformational, complex programs in a changing, ambiguous environment (including program design and implementation) which have delivered quantifiable business impact
• An ability to simplify, structure, and diagnose problems
• Experience implementing solutions, not just setting strategy
• A high degree of comfort working quickly in a high growth, fast-paced environment
• An ability to seamlessly transition from the high level to very detailed, and willingness to “roll up your sleeves”
• Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-Suite. You set a high-bar in terms of communication effectiveness

Preferred qualifications

• Comfort operating with incomplete data and adapting / re-prioritizing activities as business needs change
• Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a Sales-oriented environment
• A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you)
• You demonstrate leadership qualities throughout your work – taking ownership of challenges, selflessly supporting your colleagues, and setting the standard for quality in your deliverables
• Prior experience with payments
• Comfort with SQL