lastminute.com is hiring a

Program Manager

Chiasso, Switzerland
Full-Time

We are looking for a Program Manager  to join our team of around 1,700 people worldwide to help us power up the traveller's journey for millions of holidaymakers. If you love challenges, thrive solving problems, and possess exceptional communication and analytical skills, keep on reading, as you might be the perfect fit for this job. 

Responsibilities:

  • Own and lead planned programs and projects from scoping through results and success
  • Create program and project charters and roadmaps, ensuring involvement of all stakeholders
  • Engage stakeholders to ensure proper execution, facilitating their interaction, collaboration, and alignment through ad-hoc decisional frameworks
  • Deliver updates to top management and stakeholders, proactively informing them about challenges, risks, and opportunities
  • Handle all related communications through the company’s official channels, Slack and Workplace
  • Set program and project management standards and methodology for the entire organisation
  • Build rapport with all stakeholders across Tech, Product, Value Streams, Platforms, supporting the organisation on ad-hoc needs
  • Support Value Stream and Business Platform owners during internal Strategy Meetings to cascade company OKRs
  • Support Value Stream and Business Platform owners in building business cases for their initiatives including budget requirements
  • Ensure alignment among Engineering Managers, Product Owners and stakeholders during the Roadmap Planning phase to create a backlog/roadmap

Your expertise: 

  • Degree in Business, Economics, Engineering, Computer Science, Information Technology  or related fields
  • 3+ years of proven experience in a similar role
  • Proven experience in managing stakeholders
  • Excellent program / project management, planning, analytical skills 
  • Strong problem-solving skills: comfortable tackling complex problems and breaking these down into manageable pieces
  • Strong interpersonal skills, especially listening
  • Outstanding ability to communicate, influence and adapt communication at different levels of the organisation
  • Flexibility and adaptability
  • Knowledge of agile and waterfall required
  • Fluency in English is a must; knowledge of other languages is a plus

Perks of working with us:

How we work together:

  • An inclusive, friendly, and international environment (you’ll be working with colleagues from 10+ countries and over 48 nationalities)
  • Shorter working week (36h as full time), with a half working day on Fridays
  • Flexible start and end of the working day with core hours from 10:00 to 4:00 pm
  • Possibility to work from anywhere for a period of time per year defined according to local regulations

How we learn together:

  • Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time.
  • Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content

Other perks:

  • 2 paid days off per year for volunteering purposes
  • Occasional social events to foster connections among colleagues
  • Travel industry discounts and flash exclusive staff fares
  • We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.

Wish you were here? We do, too!

 

Selection process steps*:

  • HR interview (15-30 minutes)
  • 1st interview (Manager): soft skills + technical knowledge
  • Business case (strategy + analysis) step online or offline
  • 2nd interview (Manager + peer): Test review
  • Only for senior roles: final meeting (30 mins) with the Director
  • Offer extended

(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Interested applicants should send their CV and cover letter by 8th December 2024.

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

 

Eligibility criteria:
By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.

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