Koddi’s commerce media platform serves some of the world’s largest brands by helping them optimize the experiences of millions of customers per day. We are looking for a Program Manager to create a culture of accountability, innovation, and continuous improvement while driving the team to exceed expectations and surpass industry benchmarks. You will be responsible for planning, organizing, managing, and executing programs from beginning to end. You will be tasked with supervising the team and responsible for conceptualizing, scoping, testing, and expanding our upcoming strategic initiatives to drive revenue growth, market expansion, and customer satisfaction.
What you will do
- Oversee client relationships regarding program management, feature development, testing, integration, and advertiser performance
- Accelerate program revenue realization by recognizing potential areas for growth, evaluating market conditions, and developing business plans to gain client buy-in.
- Develop, implement, and operationalize Go-To-Market (GTM) strategies.
- Drive cross-departmental collaboration to increase project efficiency and improve product quality through streamlined processes and enhanced communication.
- Drive consensus among cross-functional stakeholders by leveraging data-backed arguments, resulting in an increase in project alignment and improvement in decision-making efficiency. Example topics include system experimentation, feature development, and project prioritization.
- Cultivate operational excellence through a hands-on approach: actively engaging with customers, delving into the minutiae, and driving scalability.
- Demonstrate strategic thinking by effectively understanding and prioritizing partner’s needs, resulting in increased partner satisfaction and partnership growth.
- Lead by example through analytical skills: build models to assess project success, set and communicate new goals based on analysis.
What skills and experience you bring
- Bachelor’s degree in business, operations management, advertising or a related field
- 4+ years of progressive work experience preferably in business analysis, customer success, or strategy & operations management
- 1+ years of management experience
- Knowledge of software delivery and customer success processes, workflows, and terminology
- Experience coordinating multiple business functions to resolve client issues and develop new services and solutions
- You can handle ambiguity and help others to understand
- You can define/build the process from 0 to 1
- You create clarity to drive faster more impactful decisions
- Self-motivator with a strong work ethic and the ability to multitask
- Organized with outstanding attention to detail
- Desire to be a part of the fast-paced, high-energy entrepreneurial experience
ABOUT KODDI
Koddi is a global technology company with software and services that help top digital marketplaces effectively monetize their first-party audiences through industry-leading commerce media technology and strategy. Our enterprise platforms leverage first-party data to drive marketplace revenue and profit by improving user experience and target shoppers throughout the purchase path. Koddi’s platforms enable any advertiser, any marketplace, in any industry to increase awareness, generate demand, and drive revenue.
