The Program Manager - Helene Response will oversee CORE’s
resource navigation and home repair programs in response to
Hurricane Helene. The role will involve supporting BIPOC and LatinX
communities, ensuring they access vital recovery resources, and
connecting with NGOs and agencies to support marginalized groups
affected by the disaster. These resources include support for trauma
stemming from the disaster, legal aid, food insecurity, rent/utility
assistance, and home repairs. The Program Manager will play a
critical role in building a coalition of recovery partners, organizing
disaster recovery events, and identifying homes and communities
for mucking and gutting and possible repair assistance.
Responsibilities:
- Oversee the implementation of resource navigation and home repair programs in line with CORE’s mission to support recovery efforts for marginalized communities affected by Hurricane Helene.
- Identify and assist homes and communities in need of mucking and gutting or mold suppression services, with a focus on BIPOC and LatinX communities facing barriers to recovery resources.
- Collaborate with NGOs, government agencies, and local organizations to compile and share resources with resource navigators, ensuring marginalized communities receive critical recovery support.
- Build and foster partnerships with recovery-focused organizations to create a network of support for communities impacted by the hurricane.
- Organize disaster recovery events addressing the specific needs of marginalized groups, such as addressing disaster trauma, legal aid, food insecurity, rent/utility assistance, and home repairs..
- Track program metrics, gather data on program performance, and prepare reports for CORE’s leadership and emergency response teams.
- Collaborate with leadership to identify further funding opportunities and support the continuation of programming beyond the initial two-month funding period.
- Ensure compliance with grant guidelines and any applicable local, state, or federal laws related to program activities.
- Assist in collecting unmet needs and acting as a advocate to gather missing resources.
- Develop procedures for data collection, management, and quality control for tracking the impact of recovery efforts.
- Other duties as assigned
Scope and Travel:
- Direct Reports: 2 (Construction Site Supervisor, Resource Navigator Program Coordinator)
- Travel: Primarily within Western North Carolina; potential additional travel to nearby communities as needed.
Qualifications:
- Bachelor’s degree in Public Health, Social Work, Emergency Management, Public Administration, or related fields.
- Or 3 years of relevant experience in disaster recovery, program management, or community outreach, with at least
- 1 year in a supervisory role.
Experience:
- Strong project management and organizational skills with the ability to lead a team in a fast-paced, evolving environment.
- Ability to work independently and collaboratively with diverse stakeholders, including NGOs, government agencies, and community organizations.
- Proficiency in data collection and reporting for program performance.
- Demonstrated experience working with BIPOC and LatinX communities, particularly in disaster recovery or resource navigation.
- Experience in navigating the FEMA application and appeals process
Skills and Competencies:
- Bilingual in Spanish (highly preferred).
- Experience working in disaster recovery programs, particularly mucking and gutting operations or home repair projects.
- Familiarity with community-based organizations and a strong understanding of the recovery challenges faced by marginalized communities.
- Demonstrated ability to identify funding opportunities and develop grant applications.
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word, for data tracking and reporting.
- Familiarity with the FEMA application
Clear pre-employment background check requirements, including local, state, and national criminal records checks, sex offender registries, employment, education verifications and child abuse registry check (if required by state regulations) are required post job offer and prior to employment.
Safeguarding
CORE is committed to keeping children and vulnerable individuals safe and has a Zero Tolerance policy for sexual exploitation and abuse. Every CORE employee, consultant and volunteer is bound by CORE’s Code of Conduct and Safeguarding Policy. By applying for this position, an applicant confirms that they have not previously violated an employer’s safeguarding, sexual misconduct, (child) sexual exploitation and abuse, or human trafficking policy.
