WHAT IS BOX?
Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.
WHY BOX NEEDS YOU
We have powerful products, features, and resources that work together to solve our customers' most significant business problems. At Box, we help individuals and businesses revolutionize how they get work done by providing better and easier ways to share, manage, and collaborate on business information.
We are currently looking for a Program Manager to support the New Product Introduction (NPI) program within our GTM Operations organization. In this role, you will play a crucial part in aligning the Go-To-Market (GTM) strategy and priorities with the New Product Introduction (NPI) and Configure Price Quote (CPQ) roadmaps. Your main responsibilities will include prioritizing CPQ enhancements to improve sales efficiency, collaborating with various teams for smooth NPI launches, and ensuring GTM compliance with SOX controls in the quote-to-cash process.
To excel in this role, you should have proven experience in GTM strategy alignment and operations management. You should also possess a strong understanding of NPI methodologies and CPQ systems while being able to think strategically while focusing on deliverables. Candidates should bring a passion for how technology is changing the way we work and have some experience managing these kinds of programs. If you’re interested in this role, you should enjoy and have experience working in a fast-paced and ambiguous environment, building strong cross-functional relationships, synthesizing complex technical and operational considerations into tangible business requirements, and effectively communicating across all levels of an organization.
WHAT YOU'LL DO
Align Go-To-Market (GTM) strategy and priorities with New Product Introduction (NPI) and Configure Price Quote (CPQ) roadmaps
Prioritize CPQ enhancements based on business needs, product complexity, and market requirements
Collaborate with sales, finance, compliance, and IT teams to ensure smooth NPI launches, CPQ deployments, and integration with enterprise systems
Familiarity with Contract Lifecycle Management (CLM) tools and their integration with CPQ and other business systems
Ensure compliance with SOX controls for transparency in quote-to-cash processes
Work closely with our internal compliance team and external auditors to provide accurate data in a timely manner
Streamline CPQ processes to boost sales efficiency, reduce errors, accelerate time-to-market, and enhance customer satisfaction
Advocate for best practices in NPI and CPQ methodologies
WHO YOU ARE
5+ years of experience in GTM strategy alignment and operations management
Strong understanding of NPI methodologies, CPQ systems and strategy development within the SaaS industry
Experience with CPQ tools like Apttus/Conga, Salesforce CPQ, Oracle CPQ, etc.
Exceptional collaborator and communicator with an ability to proactively identify and creatively solve complex, cross-functional operational issues that may arise during projects
Strategic thinker who understands the bigger picture while also being comfortable in the details of deliverables
Proven ability to excel in the face of ambiguity and responding to changing needs or shifting priorities while minimizing project impact
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.
Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.
