Heredia, Costa Rica

RDQ225R409

We are seeking a highly skilled Commercialization Program Manager to lead the orchestration of cross-functional and cross-system deployments and enablement of commercial offerings. This role involves managing the implementation and deployment of new offers, promotions, pricing, and other commercial strategies. The ideal candidate will work closely with pricing managers, commercialization architects, and various downstream business units to ensure the successful implementation and execution of commercialization initiatives.

Key responsibilities:

Orchestrate Deployment and Enablement: Lead the planning, coordination, and execution of complex commercial projects and strategies across various systems and functions, ensuring alignment with company objectives.
Cross-Functional Interaction: Collaborate with pricing managers, commercialization architects, product teams and other key stakeholders to operationalize and deploy commercial projects and strategies.
Coordinate with Downstream Teams: Manage the deployment process with teams including Finance, Legal, and multiple System and Field Leads, ensuring that new products, prices, offers, and promotions are accurately configured in the company’s Quote to Cash, Finance, Revenue Ops, Recognition, Billing, and Metering systems.
System Configuration Oversight: Oversee the integration and configuration of new commercial initiatives in systems such as Salesforce Sales Cloud, Metronome, and Netsuite.
Project/Program Management: Develop and maintain project plans, track progress, and ensure timely delivery of deliverables for multiple commercialization projects.
Stakeholder Communication: Maintain clear and effective communication with all stakeholders, providing regular updates and addressing any issues or concerns promptly.
Continuous Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of commercialization deployments and enablement and ultimately enable self-service capabilities for the Commercialization Pipeline.

What we are looking for:

Strong understanding of commercialization processes and operations, particularly in areas related to pricing, billing, and revenue operations.
Experience with consumption-based commercial strategies and pricing models
7+ years experience in project/program management and process improvement
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously
Proven ability to manage complex projects with multiple stakeholders and deliver results on time
Exceptional ownership and prioritization skills
Ability to work cross-functionally and influence without authority
Excellent communication and interpersonal skills
Bachelor’s degree in Business, Marketing, Finance, or a related field. A Master’s degree is a plus.

About Databricks

Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

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Program Manager - Commercialization Operations