Professional Services Accounting Specialist

Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check. 

Essential Job Duties

In case you haven’t heard us mention it before... We really love our customers! And we are excited to open an opportunity to join our dynamic team at BambooHR to help set our customers free to do great work as a Professional Services Accounting Specialist! At BambooHR, we are dedicated to providing an exceptional software experience that helps our clients manage their most valuable resource: their people. The Professional Services Accounting Specialist is essential for ensuring creation of custom reports for customer's accounting purposes and working to build file feeds that will meet vendor specifications. In this role, you will support extended re-implementation projects, conduct data imports, and facilitate total rewards data migration with a keen attention to detail. In addition, this role will be responsible for coordinating training sessions for clients on system usage and best practices, documenting processes for future reference, and maintaining the highest standards of data accuracy and security.

Now, in the day-to-day work of a Professional Services Accounting Analyst, you will:

• Work with customers and programmers to generate custom GL reports
• Provide exceptional customer service and support to clients throughout the customer journey
• Coordinate and conduct training for clients on system usage and best practices
• Maintain custom reports following creation for customers
• Execute and manage Workers Comp, and 401K Bridge reports
• Assist with data, troubleshooting, and inquiries
• Document and share appropriate information for customer escalations to manager
• Manage account merges and/or splits efficiently and accurately
• Restore deleted files and ensure data integrity is maintained.
• Handle exports of data as needed by clients or internal teams
• Collaborate with internal teams to troubleshoot and resolve customer issues
• Document processes and procedures for future reference and training purposes

What You Need to Get the Job Done

• 2-3 years of experience in a GL, AR, AP, and Accounting
• Strong understanding of payroll processes, laws, and regulations
• Able to collaborate across multiple teams
• Excellent written and verbal communication skills
• Proficiency in using payroll software and HR information systems
• Strong problem-solving skills and attention to detail
• Experience in training and presenting information to diverse audiences
• Self-starter and can handle multiple projects at once

What Will Make Us REALLY Love You 

• You have experience with the BambooHR software
• You have a desire to be a lifelong learner and to instill a learning mindset in others. 
• Enthusiasm for staying up-to-date with the latest trends and best practices in payroll processing
• Love to write and find communicating and creating content naturally
• Have a secret love for reviewing and editing content and working with data/reporting
• Familiarity with communication tools and coding concepts (Pendo, Salesforce, HTML)

What You’ll Love About Us

• Great Company Culture. We’ve been recognized by multiple organizations like Inc, Salt Lake Tribune, Glassdoor, & Comparably for our great workplace culture.
• Make an Impact. We care about your individuality by giving you freedom to grow and create within the company, regardless of your position.
• Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)!
• Health Benefits. Medical with HSA and FSA options, dental, and vision.
• Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance.
• Financial Peace University. We pay for a one year subscription and you walk away with financial savvy and a bonus.
• Give back. Get paid to give your time to the community: ask us about this!
• Educational Benefits. Whether you are a previous student, or currently enrolled in higher education, we can help cover some of those expenses.
• Amazing Office Amenities. We’ve got incredible benefits at our Draper headquarters including a full size gym, pickleball courts, a great office cafe, and free fountain drinks! Ask us more about our office!
• In-Person Onboarding! All new hires get to experience our in-person onboarding class, Bamboo Beginnings, at our Draper, UT headquarters! Ask us more about Bamboo Beginnings!
• Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location.