Production Support Software Developer

The Role

Bottomline is looking for a Production Support Software Developer either remotely or out of our Portsmouth, NH office!

The Paymode Business Solutions (PBS) Group at Bottomline Technologies is seeking a software engineer to support the Paymode product platform. The PBS Group develops the best-in-class B2B settlement network (Paymode) that is the biggest and fastest growing settlement network. The Paymode team has a vision of becoming the predominant way businesses pay and get paid.

The Production Support Software Developer is a hands-on developer who will be working on the next-generation transactional platform. This is a fast-paced and highly visible role for an individual looking to work alongside a team of developers and testers in a distributed Agile model maintaining and troubleshooting core transaction processing systems.

This person must be based in the United States.

How you’ll contribute:

• Provide hands-on production support for our Paymode platform. 

• Follow Agile Development Methodologies to maintain and troubleshoot core transaction processing systems. 

• Utilize your communication skills to ensure customers are delighted and satisfied with their technical service.

• Utilize your previous enterprise software and SaaS development skills to maintain and troubleshoot existing applications in an enterprise environment.

What will make you successful: 

• Bachelor’s degree in computer science or equivalent work experience  
• Ability to read and write SQL – Required
• Experience identifying issue defects and debugging.
• Ability to be on-call for a rotating shift including off hours and weekends to handle production systems outages and system degradation that requires application developer support.
• Strong familiarity with Object Oriented Programming
• Ability to prioritize multiple tasks.
• Strong understanding of relational database concepts
• Self-directing and organized.

Nice to have: 

• Agile Scrum experience
• Strong Communication skills
• 3+ years of work experience in hands-on enterprise software and SaaS development using Java EE  
• Real-time transaction system development in areas of electronic commerce, payments, or other related financial services  
• Strong problem-solving skills with an aptitude for learning and implementing emerging technologies.
• Proven work experience in Agile / Scrum teams that are globally distributed.  
• Knowledge of large-scale systems and a complete understanding of the challenges of creating and maintaining reference architectural standards  
• Able to troubleshoot complex system issues using all available data points to develop hot fix or data fix script to allow critical system processing to be maintained within required SLAs.
• Good interpersonal, oral, and written communication skills  
• Organized and self-directing with the ability to prioritize tasks to achieve results.
• Expert in Object-Oriented Analysis and Design (OOAD)  
• Expertise in a testing framework such as: JUnit, HttpUnit, jWebUnit  
• Real-world work experience in server-side Java development including the Java EE technologies (JSP/Servlets, JDBC, JMS, EJB, etc.) and/or Structured Framework experience (i.e., Struts/Tiles, JSF, Spring MVC etc.)  
• Experience building and maintaining REST services.
• Solid experience in developing web application using HTML, DHTML, AJAX, JS, and CSS  
• Understanding of Object Relational Mapping (ORM) and shared memory persistence   
• Experience developing Java EE applications on WebLogic, Tomcat or similar, is preferred.
• Strong understanding of RDBMS concepts and development experience in ORACLE or similar enterprise database  
• Ability to coordinate and report status to other members of the project team including product owners, business system analysts, testers, and stakeholders.
• Good understanding of using structured development methods and tools  

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