RxSense is a high-growth healthtech company empowering clients and consumers with technology to access lower cost prescription drugs. Its transformative cloud-based enterprise platform enables clients to take control of their pharmacy benefits with fast, flexible and customizable solutions and real time data insights to improve operational and financial performance -- and ultimately deliver better care to patients nationwide. RxSense also owns and operates SingleCare, a free prescription savings service that offers consumers access to consistently low prices on prescription drugs. Through its partnerships with the country’s largest pharmacies and grocers, including CVS, Walgreens, Walmart, Kroger and Albertsons, SingleCare improves access and adherence to more affordable medications and has helped millions of Americans collectively save over $8 billion on their medications.
RxSense is a great place to work! Our company has earned recognition as one of Fast Company’s Most Innovative Companies, Forbes’ Top Startup Employers, Modern Healthcare's Best Places to Work in Healthcare, and Inc’s Best in Business and Best Workplaces.
Position Summary:
The Production Support Engineer will be part of a small, cross-functional, autonomous team, collaborating with technical, operational and client-facing colleagues to troubleshoot and resolve critical issues with our enterprise platform and related processes, applications and services.
You will have the primary responsibility for triaging, investigating and troubleshooting reported issues with the platform, and assisting with the resolution and development of recommendations for short-term and long-term remediation. You will ensure the triage and investigation is methodical, comprehensive, timely and accurate; and provide quality testing of solutions which conform with organizational policies, procedures and standards for software development and data governance.
Essential Duties and Responsibilities:
Qualifications:
Salary Range: 57,000 - 75,000
RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status. We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings.
