Production Support Associate

Experience Requirements

• 3+ years in sales or supporting salespeople
• 3+ years customer service management
• 1+ years in merchandise industry
• 4 year college degree preferred but not required
• Experience with Oracle E-Business Suite preferred, but not required

Job Skills & Traits

• Possess outstanding customer service skills to work with both internal and external clients
• Must be a highly productive, self-starter with strong negotiation and problem solving skills
• Ability to multi-task and prioritize effectively while possessing excellent time management and organizational skills
• Ability to partner with account management team member to support achievement of account objectives
• Positive, teamwork and collaboration skills with a proven ability to build strong relationships with customers
• Ability to make sound decisions in the face of change or in situations of ambiguity
• Excellent written, verbal and interpersonal skills
• Ability to understand documented processes and procedures and make decisions accordingly
• Excellent problem solving and project management skills
• Strong computer skills with proficiency in MS Word, Excel and Outlook

Others

• Must be amenable to work at nighttime
• Must be amenable to work in Pasig City