Contract type: fixed term until March 2025
Location: Muntinlupa City, Manila
Work type: part time 32hrs weekly
Work Set-Up: Full Onsite (no work from home)
As a Game Monitoring Agent you will:
● Follow processes, procedures and workflows and keep up to date with new updated procedures
● Work in different platforms that connect the product
● Pre check games-Monitor system events prior to live games
● Monitor all assigned Live games
● Check and open tickets for any issues you notice for troubleshooting
● Keep up to date with all internal new product features and past week issues
● Capture knowledge from new issue resolution and share in the Knowledge Base
Sportradar is an Equal Opportunity Employer. We are committed to encourage diversity within our teams. All qualified applicants will receive consideration without regard to among other things, your background, status, or personal preferences