Opportunity
The Production Facility Manager plays a key role in providing daily leadership to 1 of our 11 Production Facilities across the U.S. The Production Facility Manager works autonomously, regularly exercising independent judgment and discretion with limited supervision. The incumbent must display strong leadership acumen to successfully lead and develop a manufacturing team of ~150 employees, achieve SLA commitments, and deliver high-quality results to customers. The Production Facility Manager is the primary point of contact for all site activities.
► Key Areas of Responsibility
This role is responsible for managing and coordinating the daily operational functions for the assigned Vestcom production facility. Works closely with Vestcom's client experience/delivery specialists, IT/data center, creative services, HR, and Finance.
- Ensures all quality measurement, on-time and in full deliveries are maintained while supporting our safety and health standards
- Builds relationship with organization by supporting, coaching, and developing employees to foster a high performing, engaged organization
- Manages facility with mindset of continuous improvement, using data driven approach for labor productivity/scheduling, capacity utilization, cost, and inventory management
- Fosters an environment of respect, open communication, and ongoing feedback across the site
- Establishes annual goals, objectives, and development plans for direct reports
- Communicates effectively, plans, organizes, and manages multiple projects/commitments in a timely manner
- Evaluates and independently determines when to elevate concerns and provides recommended resolutions to Vestcom management in a timely manner.
- Manages facility staffing, hiring, and temp agency utilization in partnership with Human Resources
- Partners with Director to set and steward annual budget for facility in support of company goals
- Oversees facility and machine maintenance needs
- Ensures all safety requirements/processes and company policies are upheld
- Measures performance against process requirements, service level agreements and/or quality goals.
► Key Qualifications
- Bachelor's degree from a four-year college or university, or five years related experience in a production/ manufacturing industry
- Excellent oral, interpersonal, and written communication skills. Must be able to participate and effectively present information to large and small groups, to clients, employees, and management
- Be able to work independently, effectively problem solve and exhibit strong analytical skills
- Possess a high service level orientation, outstanding attention to detail, strong sense of urgency and the ability to meet deadlines under pressure in a fast-paced environment
- Ability to show proficiency in the following computer applications: MS Office applications, including Word, Outlook, Excel and PowerPoint
- Ability to embody and reflect Vestcom’s core values
► Additional Requirements
- Vestcom Operations is a 24/7 environment and work hour demands may change based on client needs. Flexibility including holidays, nights and weekends is needed for this role.
- Compliance with Company policies concerning maintaining a drug free workplace is required
- Compliance with all Company policies is required including all safety policies and procedures
► Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
► Management Disclaimer
Vestcom’s Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or Vestcom may terminate employment at any time, for any reason.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
Reasonable Accommodations Notice
If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact (440) 534-600 or email: [email protected] to discuss reasonable accommodations.
