Production & Allocation Analyst

At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Lyft connects people to transportation to change the way we live and get around our communities. 

Lyft is seeking a Production and Allocation Analyst who will support Production Allocation, Management of Client Orders and Sales Order entry for our micro mobility vehicle and accessory commodities coming out of Canada. 

This individual will answer client queries on order statuses, enter new orders in the ERP system and maintain up to date Excel spreadsheets around production priorities to meet customer demand. You will be responsible for communicating externally (clients) and internally (Sales/Business Development).

This role will involve deep cross functional collaboration and coordination with our external clients and internal Planning, Sales, Fulfillment and Logistics teams to ensure priorities are aligned and demand is met. 

This role employs a hybrid working model (in office Monday, Wednesday, Thursday) and is based in Longueuil, Québec with option to work from our Montreal office once fully onboarded. 

Responsibilities:

• Inventory, Production and Allocation coordination and prioritization via Excel. 
• Systematic entry of sales orders, assembly builds/work orders and purchase orders in ERP system (Genius, Oracle).
• Communication with customers regarding order statuses. 
• Coordination of RMA requests between external customers and internal stakeholders (logistics, quality, production).
• Communication with key internal stakeholders such as Sales, Manufacturing, Planning and Fulfillment teams. 
• Participate in cross-functional problem solving and continuous improvement initiatives. 
• Assist with other special projects as needed.

Experience:

• College diploma / University degree in Supply Chain, Industrial Engineering or Planning preferred.
• 3+ years of experience in roles with Supply Chain, Inventory Management, Planning, Fulfillment. 
• Proficient in Microsoft Excel or Google Sheets. 
• Experience with ERP systems (Genius, Oracle) a plus. 
• Experience in customer service is a plus. 
• Knowledge of material flows in manufacturing is a plus. 
• Great organizational and time management skills with the ability to handle multiple tasks simultaneously and work under pressure.
• Problem-solving mindset with a team player and get-it-done attitude.
• Proficiency of French and English (spoken and written).

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Access to a Health Care Savings Account
• In addition to provincial observed holidays, team members get 15 days paid time off, with an additional day for each year of service 
• 4 Floating Holidays each calendar year prorated based off of date of hire
• 10 paid sick days per year regardless of province
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible

Lyft proudly pursues and hires a diverse workforce. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offenses, or any other basis protected by applicable law or by Company policy.  Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process.  Please contact your recruiter now if you wish to make such a request.

This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.