Role Overview As a Product Trainer, you will be responsible for the execution of the training strategy for our retail stores. You will collaborate with cross-functional partners to deliver transformational learning experiences related to any of our current and future products. Note that this position requires visiting our retail stores to work closely with our retail shop staff on a regular basis. Key Responsibilities

Deliver strategic product training programs to support our retail stores

Observe how shop staff interact with clients to identify areas of improvement

Determine training needs both for individuals and teams

Managing logistics, schedules and resources for training events, ensuring they align with the strategic objectives

Apply various retail training techniques (e.g. gamification, case studies and group activities)

Facilitating feedback collection from training sessions, analysing data, and relaying insights to Training Manager and cross-functional stakeholders for ongoing program enhancement

Maintain updated records of training curriculum and material

Qualifications

Work experience as a Retail Trainer, Sales Trainer, or similar role

High interest in technical outdoor product

Experience in a retail leadership role

Excellent interpersonal skills, and the ability to build relationships at all levels of the organization

Language: Japanese (fluent), English (business level)

Experience in Sporting/Outdoor Goods is a plus

Type of person we are looking for

Available to travel and visit our retail stores, as needed

Proactive in identifying the root cause of issues and developing solutions

Remain highly flexible and adaptable when faced with ambiguity

Excellent presentation skills

Ability to motivate employees to achieve retail sales targets