BETSOL is hiring a

Product Support Engineer

Bengaluru, India
Full-Time

Product Support engineer with 3-5 years

SKILLS & COMPETENCIES

- Hands-on experience on installation, configuration and integration of Avaya UC and CC product lines.
- Product Knowledge required – Avaya Aura CM, SM, SMGR, SBCE, AES, CMS, Messaging, AMS, AAEP, WFO, CC Elite, Webrtc, AADS, AAWG,  Avaya oceana,Ccaas , Avaya Analytics etc.
- Ability to contribute to deliver the project on time.
- Knowledge in deploying application on VMware.
- Proficient in enterprise management tools and processes.
 - knowledge on Jira and SLA's

Other skills:

SIP, h.323, Linux, VMware, Cloud contact center, Networking, webrtc , Azure, GCP, AWS etc.
 

Product Support engineer with 3-5 years

SKILLS & COMPETENCIES

- Hands-on experience on installation, configuration and integration of Avaya UC and CC product lines.
- Product Knowledge required – Avaya Aura CM, SM, SMGR, SBCE, AES, CMS, Messaging, AMS, AAEP, WFO, CC Elite, Webrtc, AADS, AAWG,  Avaya oceana,Ccaas , Avaya Analytics etc.
- Ability to contribute to deliver the project on time.
- Knowledge in deploying application on VMware.
- Proficient in enterprise management tools and processes.
 - knowledge on Jira and SLA's

Other skills:

SIP, h.323, Linux, VMware, Cloud contact center, Networking, webrtc , Azure, GCP, AWS etc.

Product Support Engineer (3-5 years)

Job description

Roles and Responsibilities

 

  • Product Support engineer with 3-5 years

    SKILLS & COMPETENCIES

    - Hands-on experience on installation, configuration and integration of Avaya UC and CC product lines.
    - Product Knowledge required – Avaya Aura CM, SM, SMGR, SBCE, AES, CMS, Messaging, AMS, AAEP, WFO, CC Elite, Webrtc, AADS, AAWG,  Avaya oceana,Ccaas , Avaya Analytics etc.
    - Ability to contribute to deliver the project on time.
    - Knowledge in deploying application on VMware.
    - Proficient in enterprise management tools and processes.
     - knowledge on Jira and SLA's

    Other skills:

    SIP, h.323, Linux, VMware, Cloud contact center, Networking, webrtc , Azure, GCP, AWS etc.

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