We are looking for a Product Specialist to join our Product Team. You will be the liaison between our systems and Bigblue's users. Working directly with experienced product managers and engineers (ex: Apple, Vimeo, Kapten...), you will improve the adoption of our application. This opportunity is a unique hands-on way to discover all the facets of a tech platform and learn technical skills.
We have offices in 4 countries: in France 🇫🇷, in Madrid 🇪🇸, in Germany 🇩🇪 and in London 🇬🇧 and we are now more than 100 people!
Role
Develop expertise in Bigblue's application in order to provide technical insights internally and externally
Capture product feedback, investigate people's issues, and identify solutions to keep improving our awesome product ✨
Participate in product adoption and successful launches, proactively identifying opportunities for product success
Create documentation and build training content
Additionally, you will shape the role! Whether you're curious about our Tech or about the Product, we will empower you to develop expertise in these areas and extend your responsibilities. This opportunity can be a launching pad for transitioning to tech roles, especially at Bigblue.
Requirements
Education - Bachelor or Master's degree from an engineering school (or equivalent) or a business school
Eager to learn - You are excited to discover new scopes and learn new technologies
Embrace complexity - You have an habit of digging deep to understand how things really work
Problem-solver - You thrive to find solutions to people's problems
Communicator - Excellent writing and summarising skills. As you will work with Bigblue's transversal teams, you make sure everyone understands complex situations and you build strong relationships with the different teams.
Languages - Strong English & French communication skills - written & oral - to engage with all team members and merchants
Bonus
Work experience - Past experience in a cross-functional role in technology, support or operations
Programming - Experience with software engineering and programming, or software tools (inspector, Google Cloud logs, Postman, etc.). If you're interested, the role can include development and maintenance of our software
Data Analysis - Ability to analyze product data and manipulate databases (SQL)
Benefits
Early stage well-funded company
Innovative engineering and product culture
Room for learning. At Bigblue, we take learning very seriously: you will have the room to improve your skills and expertise in web technologies.
Brand new offices at the heart of Paris (9th arrondissement) with one of the most beautiful rooftops in Paris 😍
We are a team of foodies, better said, we're cooking so you'll have access to great food all day long!
Macbooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
Many great team-building activities, with quarterly Product drinks, team-wide hangouts on the rooftop, and much more
Hiring Process
30-minute call to understand who you are, what you need, and answer any of your questions
Test interview to assess your skills, with short practical case studies (30 min preparation preceding a discussion)
2h onsite with interviews with members of the team to assess human fit and for you to meet us
Thank you for considering joining Bigblue! We look forward to hearing from you <3
