Product Specialist | Bees Academy

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About ABI Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

This role will be largely dedicated to BEES, which is on a mission to transform ABI’s business-to-business sales model by putting customers and data at its heart. Whether you are a small to medium sized retailer or a supplying partner, BEES provides you with the tools, data, and insights you need to help your business thrive.  Today, more than 2.5 million retailers across 19 countries use BEES every month to browse for products, place orders, earn rewards, arrange deliveries, manage invoices, and access business insights all from one place.  

Learn more on how BEES keeps business buzzing at www.bees.com.

Work location: Campinas, SP

About the Role

The Bees Academy Product Specialist supports the Content Manager of Bees Academy. The role will help our digitalization process by leading, facilitating, and managing the LMS implementation globally so our learners and platform administrators can have the best experience possible. The Product Specialist will also oversee gap and opportunity mapping in the learning journey to implement improvements.

What you'll do

• Lead the LMS (eFront) implementation and management to ensure best learning experience
• Identify product use opportunities and improvements to create better learning experience (for both users and administrators)
• Manage vendor relationship by encouraging frequent, clear communication
• Effectively manage platform users and their accounts
• Manage helpdesk for technical support, ensuring timely and accurate customer service and establishing customer service standards
• Manage relationship with platform administrators for implementation success
• Lead integration of learning experience into BEES Force ap (discovery in 2024 for implementation in 2025)
• Accompany new markets during their launch by demonstrating the platform, setting platform and supporting the adoption of the tool during launch phase
• Own Platform Adoption OKR by ensuring the markets are using the platform uploading new content on regular basis and leveraging platform as a training and communication channel

What you'll need

• Technical background
• Strong PMO skills (communication, problem solving, risk management, time management, adaptability, collaboration, organization)
• Continuous improvement mindset
• Thorough understanding of training processes
• Experience in managing, leading and coaching team (in different locations)
• Ability to moderate to large groups
• Previous experience with LMS a plus
• High proficiency in English, Spanish and Portuguese

More about you:

• You´re passionate about software development and knows how to ensure its quality;
• You´re motivated by building up world class solutions that impacts millions of users all over the world;
• Experienced working in an environment which uses and stimulates DevOps culture;
• You´re creative when solving problems and is continuously seeking improvements for processes and solutions;
• You can communicate clearly with your team and the company to identify issues and demands;
• You have the autonomy to recognize the current and new priorities, evaluating the impact of their outcomes in the final result.

What We Offer:

• Performance based bonus*
• Attendance Bonus* 
• Private pension plan
• Meal Allowance
• Casual office and dress code
• Days off*
• Health, dental, and life insurance
• Medicines discounts
• WellHub partnership
• Childcare subsidies
• Discounts on Ambev products*
• Clube Ben partnership
• Scholarship*
• School materials assurance
• Language and training platforms
• Transport allowance

*Rules applied

Equal Opportunity & Affirmative Action:

ABI Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.

The following fields are optional, but anticipate the information for your registration*.

Remember: your data will never be used as elimination criteria in selection processes. With them, ABI Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company. 

For more information: www.abinbev.com