When minutes matter, seconds count. As a pioneer and market leader in mass notification, our mission is to empower organizations to protect lives, secure assets, and maintain business continuity. Alertus is experiencing unprecedented growth in all markets, and we're looking for like-minded individuals who take pride in offering well-developed and invaluable life safety products to an engaged customer base. We are currently looking for a high energy professional to make a meaningful impact on Alertus, its customers, and the mass emergency notification industry. The Product Specialist - Alertus Emergency Notification Solutions will report to the Director of Product and will be a key player in bringing our mission to life. In this role, you will be responsible for developing and applying product knowledge specific to Alertus Technologies’ emergency notification products and services serving as the subject matter expert on assigned products and services. You will be responsible for supporting technical publications, product training, solution design and demonstrations. Our ideal candidate possesses a technical aptitude, a strong work ethic, collaborative communication skills, and an ability to thrive in a fast-paced environment; these attributes are key to success. Additionally, the candidate will be someone who finds purpose in providing the best possible solution to mitigate gaps in our customers critical communication strategy.
A Day in the Life:
- Work with the Director of Product and the Sales Engineering Team to develop product knowledge and assist in maintaining Alertus’ many demo environments
- Assist the Director of Product in identifying customer requirements and conveying requirements to the product development teams to ensure requirement understanding
- Conduct market research using tools such as surveys, desktop research, and customer calls to assist in analyzing market trends, customer feedback, and other sources of information to influence product trajectory
- Participate in product meetings supporting the Director of Product to collaborate and strategize with business and engineering teams
- Demonstrate Alertus’ core products and services as assigned by the Director of Product
- Collaborate with the Technical Publications Team to assist in building and reviewing product documentation
- Assist in training development and delivery to support initial and recurring training objectives specific to Alertus employee professional development
- Assist with new product releases and events
Required Skills:
- Ability to learn complex concepts and communicate them to technical and non-technical individuals
- Exceptional understanding of hardware, networking, and security
- Energy, passion, enthusiasm, and a positive attitude
- Exceptional organization, time management, and prioritization skills
- Unmatched verbal, written, and interpersonal communication skills
- Ability to become an expert assigned to Alertus products and services
Education and Experience:
- BA/BS in Computer Science, Information Technology, or Electrical Engineering
- 1-3 years of experience conducting product demonstrations for prospective customers
Alertus Career Advantages:
- Competitive salary
- Business casual environment
- Generous vacation plan
- Being part of a fast-paced and growing company
- Rewarding experience of bringing life-saving solutions to schools and organizations worldwide
- Regular company social and team-building events
- Circle of Excellence Rewards Trip
All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
All your information will be kept confidential according to EEO guidelines.
EEO/AA Employer M/F/D/V
AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
