As the Product Specialist, your primary responsibility will be to make outbound calls to potential customers, nurturing leads, and converting them into sales opportunities. You will be responsible for delivering persuasive sales pitches, handling objections, and effectively communicating the value proposition of our products or services. This position requires exceptional communication skills, a target-oriented mindset, and the ability to thrive in a fast-paced sales environment.
Key Responsibilities Include:
- Conduct outbound calls to potential customers with the goal of generating leads and qualifying them as sales opportunities.
- Engage with prospects in a professional and persuasive manner, effectively presenting the benefits and features of our products or services.
- Actively listen to customer needs, identify their pain points, and tailor solutions to meet their requirements.
- Maintain a thorough understanding of our products or services, staying updated on new offerings, promotions, and industry trends.
- Utilize CRM systems and other tools to accurately document lead interactions, update customer information, and track progress.
- Collaborate with the sales team to ensure smooth lead handover and provide any necessary background information for effective follow-up.
- Handle customer objections and concerns professionally, addressing them confidently and guiding the conversation towards a positive outcome.
- Meet or exceed individual and team-based targets for lead generation, conversion rates, and revenue generation.
- Continuously improve sales techniques and product knowledge through training sessions and self-learning.
- Stay updated on industry best practices and competitive landscape to identify new opportunities and maintain a competitive edge.
- Adhere to all company policies, procedures, and ethical standards while maintaining customer confidentiality
- High school diploma or equivalent; additional education or certifications in sales or a related field are a plus.
- Proven experience in outbound sales, lead generation, or telemarketing, preferably in a call center environment.
- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with potential customers.
- Strong persuasive and negotiation skills, with the ability to handle objections and close sales.
- Results-driven mindset with a proven track record of meeting or exceeding sales targets.
- Familiarity with CRM systems and other sales-related software.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Excellent time management and organizational skills, with the ability to prioritize effectively.
- Resilience and ability to handle rejection, maintaining a positive attitude and motivation.
Desired Values
- Believed in aiming high to deliver world-class results and yet, not forgetting to care for others
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.
