Product Sales Associate

About AppDirect

Become a digital global citizen and enable the new generation of digital entrepreneurs worldwide.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this through our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About you

As a Product Sales Associate, you’ll provide pre-sales technical support and guidance to the sales organization/advisors/clients regarding AppDirect Cloud Technologies, including Networking, Servers, and Storage. This position will maintain industry-standard certifications and provide basic-level technical assistance, including qualifying opportunities, training advisors on these services, and other technical renderings.  

What you’ll do and how you’ll have an impact

• Manage Zendesk tickets for sales support requests, Account Management, Channel Management, and Advisor teams to run discovery and solutions for opportunities.
• Run discovery sessions with customers, advisors, or account managers to determine the products needed for opportunities.
• Submit vetted opportunities for pricing and discounting (if applicable) to the Cloud Support Specialist team for quote generation in the Marketplace.
• Communicate with advisors on “quote” pricing and discounting implications, if applicable.
• Ability to provide tool demos both remotely and in front of large audiences.
• Demonstrate a clear understanding of Channel Services management.
• Achieve communicated sales targets.
• Position value-add services and pricing models.
• Must obtain baseline certifications, vendor specialization, and advanced-level
• industry-standard certifications within a specific technology or Cloud platform.
• Consults with our channel sales managers, advisors, and external clients to assess needs and provide technical support on primary server, storage, networking, and cloud technology requests via email and conference calls while maintaining high customer service.
• Build the business by assisting with proposals, SOWs, and RFPs.
   

What we’re looking for

• 5+ years in selling Cloud Services
• Basic level of understanding of cloud and data center technologies.
• Professionalism and solid phone and presentation skills are a must.
• Ability to effectively communicate/sell across various audiences: sales, marketing, vendors, clients, advisors, and consultants (internal and external).

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: 

https://www.appdirect.com/about/privacy-notice

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