Mano is hiring a

Product Owner/Manager

Beirut, Lebanon

Reporting to: Product Lead/Head of Tech

Job scope:

As a Product Owner/Manager, you will be responsible for driving the development and success of our tech commerce platform. You will work closely with cross-functional teams, including engineering, design, marketing, and sales, to define and execute the product roadmap. Your primary focus will be on delivering innovative features, enhancing user experiences, and ensuring the platform meets the evolving needs of our customers and the market.

MANO is an online marketplace that delivers in minutes in Africa.

Mano integrates logistics, retail, and technology to deliver a variety of household items, including groceries, food, electronics, flowers, gifts, and more while providing a seamless customer experience

Job Duties

Product Strategy:

Develop and communicate a clear product vision and strategy for the online grocery delivery application.

Stay informed about industry trends, competitor offerings, and customer needs to drive continuous improvement.

Technical

Write down all the backlogs and tasks and works very closely with the tech team

Feature Prioritization:

Collaborate with cross-functional teams, including development, design, marketing, and customer support, to prioritize features based on business value and customer impact.

Create and maintain a product backlog, ensuring it aligns with the overall product strategy.

User Experience (UX) and Design:

Work closely with UX/UI designers to create an intuitive and visually appealing user interface.

Gather feedback from users and stakeholders to make data-driven decisions for UX improvements.

Development Collaboration:

Engage with development teams in agile ceremonies (sprint planning, reviews, etc.) to ensure a clear understanding of priorities and goals.

Act as a bridge between business stakeholders and development teams, facilitating effective communication.

Quality Assurance:

Define and communicate acceptance criteria for features and functionalities to ensure high-quality deliverables.

Collaborate with the Quality Assurance team to conduct thorough testing of new features.

Data-Driven Decision Making:

Leverage analytics and user feedback to make informed decisions and continuously optimize the application.

Monitor key performance indicators (KPIs) and drive initiatives to improve overall product performance.

Requirements

  • Bachelor’s degree in Business, Computer Science, or a related field.
  • MBA or equivalent experience is a plus.
  • Proven experience as a Product Owner or similar role, preferably in the e-commerce or grocery industry.
  • Strong analytical and problem-solving skills with a keen understanding of user-centered design principles.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Familiarity with agile development methodologies.
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