Tyler Technologies is hiring a

Product Owner, Enterprise Justice

Plano, United States
Our Enterprise Justice business unit seeks an experienced Product Owner to help us continue building and maintaining our market-leading case management system. You will join a multi-disciplinary team that will help you get up to speed quickly. This opportunity will allow the right candidate to influence high-impact, broad-reaching decisions that will positively impact our industry and society. 
 
Note:  This is a hybrid position which requires the new hire to work out of the Plano office at least 2x per week. 

Responsibilities

  • Evaluate the impact of projects and defect fixes to maximize the team’s short-term and long-term impact.
  • Research market problems and design solutions.
  • Prioritize the problems to solve and curate a refined backlog of prioritized work.
  • Create detailed and easy-to-read software requirements, which may include user stories, use cases, flowcharts, etc.
  • Act as a liaison between end users, project teams, client executives, and other stakeholders in the analysis, design, configuration, testing, and maintenance to ensure optimal operational performance.
  • Participate in the demonstration and training of functionality for stakeholders.
  • Consistently attend scrum ceremonies (daily standup meetings, sprint planning, story workshops, sprint retrospectives).
  • Balance the need to deliver value with a budget and competing priorities.
  • Earn the respect of your team, stakeholders, and the organization to gain support for your decisions. 

Qualifications

  • Bachelor’s degree in business, computer science, or a related field is strongly preferred.
  • Strong collaboration skills with both technical and non-technical stakeholders.
  • Proven experience creating user stories, use cases, process flows, wireframes, and mockups.
  • Understanding of software design principles, especially user-centered design.
  • Understanding of the software development life cycle, especially agile methodologies.
  • Excellent interpersonal skills, including verbal and written communication, teamwork, and customer service skills.  
  • Self-starter with strong analytical and problem-solving skills who takes the initiative and proactively offers suggestions and resolutions.
  • Be decisive and willing to say “no” to good ideas to deliver great ideas.
  • Experience with design tools like Figma, Visio, Axure, or Adobe XD is a plus.
  • Familiarity with Jira or equivalent software. 
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