Who we are
Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.
Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2400 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Poland with the Athens office being one of the largest, hosting around 600 employees working from the center of Athens for the rest of the world.
Position Summary
The vision of the Product team is to work with speed, passion, dedication, and with a “getting things done” approach ensuring that we are doing the right things connected to the Group Strategy.
The mission of the Ancillary teams is to ensure that Etraveli Group have relevant ancillary offering to enhance the travel experience both pre, during and post travel and by that generating value to our customers and partners.
The team interacts with stakeholders across all business domains (e.g. Sales, Customer service, Commercial), directly with our partners (e.g. Metas, Booking.com) and with other development teams across business domains (e.g. Customer facing, air content, post booking).
Initially you will be working alongside a Senior Product Owner to ensure development targets are met around the given domain. By coaching and hands-on involvement with real projects you will gradually transition into a higher degree of autonomy with the goal to lead your own team.
Responsibilities
With an entrepreneurial mindset you will be responsible for:
- Maximizing the value of the product resulting from work of the Development Team.
- Forming the long term product/domain plan and requirement assessment process.
- Inspiring and motivating the team with vision, long term direction, ambition and making the dev team accountable for the delivery.
- Continuously prioritizing and following up activities in ongoing product development.
- Facilitating in order to create a stimulating and creative work environment and accountable teams by focusing on the needs rather than providing solutions.
- Coordinating, steering and interacting with multiple stakeholders and facilitating a joint understanding by tailoring the language to the audience.
- Providing post-release and day-to-day support by collecting, filtering, organizing, prioritizing and following up bug reports and questions.
- Identifying problems/opportunities within your domain and bringing them to life.
Requirements
- At least 2 years of experience within the Airline Travel Industry and the OTA business.
- Basic understanding of backend technical knowledge as well as knowledge of how GDS and/or LCC booking processes work
- Ability to break down a complex concept/process into simpler parts and present it to someone with less insights
- You are used to working with people and have excellent communication skills and command of English (verbal and written communication), being able to tailor your language to the audience you refer to.
- You thrive when taking on new responsibilities and feel comfortable making decisions.
- Ability to deliver a data driven approach with a customer-first mindset
Meritorious:
- Good understanding of how APIs work
- Previous experience around working with ancillaries; add-ons such as fast track and lounge, insurances and airline accompanying products (seat map, baggage), will be considered a great asset.
- Previous experience working within a Product Development team will be considered an asset.
- Previous experience working in an Agile world with Scrum and/or Kanban
- Experience of working in documentation programs such as Atlassian or Figma
Benefits
Working at the leading European OTA in selling flight tickets, means being part of a fantastic group of professionals, all of us with different skills and personalities which is what makes us a great team. We offer you:
- Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility!
- Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.
- Growth – We believe in personal development and continuous education, thus we offer the opportunity of role-related training on tools and best practices.
- Team activities - We also like to schedule company/department/team activities and events outside the office space!
- Fun & Work: We have a relaxed & fun work environment where you can enjoy free coffee/tea, playing ping pong or video games.
- Health Benefits - Through partners we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.
