Product Manager, Warehouse Management Systems

About the Team

The Product Management Team at Stitch Fix is focused on driving client growth and engagement by defining and expanding into new business opportunities and creating delightful client experiences. Stitch Fix has a client-centric culture and we represent the voice of the client to enable all our cross-functional partners to solve current and future client needs.

About the Role

We are seeking a highly skilled and experienced Product Manager specializing in Warehouse Management Systems (WMS) and Omni-Channel Fulfillment. The ideal candidate will have 6+ years of experience in product management, with a strong background in omni-channel retail and supply chain technology. You will be responsible for driving the product strategy, development, and execution of software solutions that optimize warehouse operations and seamlessly integrate with omni-channel fulfillment processes. This role requires a deep understanding of retail logistics, warehouse automation, and customer-centric fulfillment strategies.

You're excited about this opportunity because you will…

• Develop and communicate a clear product vision and strategy for WMS and omni-channel fulfillment that aligns with the company’s long-term business goals.
• Build and own the product roadmap, leading a team of engineers and data scientists for end-to-end warehouse fulfillment, aligning initiatives with organizational goals to drive efficiency and improvements to the client experience quarter over quarter
• Act as a subject matter expert on warehouse systems, staying ahead of market trends, customer needs, and industry best practices in omni-channel retail and warehouse management.
• Own and facilitate discussions with key stakeholders to understand client, business, and warehouse labor needs across multiple time horizons (this quarter, this year, next 3 years)
• Communicate and align product vision and roadmap with cross-functional leadership across Product, Engineering, Data Science, Operations, and Finance.
• Lead discovery and business case development, collaborating with business stakeholders and technical teams on projects that impact warehouse fulfillment P&L, making informed trade-offs to optimize across timeline, resources, scope, and costs
• Oversee agile execution of the product roadmap with a highly aligned cross-functional team that is able to run at full speed
• Define and manage objectives and key results (OKRs) to drive accountability and ensure measurable progress towards goals.
• Maintain a data-first mindset, aligning enterprise-wide metrics, data structures, and processes to support ongoing reporting, analytics, and data visibility needs in warehouse fulfillment.
• Advocate for decisions that prioritize long-term benefits while mitigating short-term risks, protecting system resiliency and data integrity across warehouse operations.

We’re excited about you because…

• You have a Bachelor's degree in business, engineering, computer science, or a related field. An MBA or relevant certification is a plus.
• You have 6+ years of experience in product management, business operations, logistics, strategy, or similar roles supporting or managing operational software or tooling.
• You have a background in product management focused on driving Supply Chain/Logistics best practice processes, with a history of successfully leading product initiatives at scale.
• You bring deep functional expertise in WMS (warehouse management systems) and Supply Chain applications with bonus points for experience with Softeon or other off-the-shelf WMS systems
• You have a strong understanding of core operational processes, including warehouse functions, supply chain optimization, and driving efficiencies/cost savings.
• You possess broad knowledge of Retail and eCommerce, including a solid understanding of Warehouse, Inventory, and Order management processes.
• You have a passion for driving process improvement, with a bias for action and collaboration with many stakeholders. You have exceptional collaboration skills at all organizational levels, with a passion for leveraging technology to enhance operational processes and drive efficiencies.
• You possess high business acumen, quick grasp of operational, business, and technical concepts, data-driven mindset, and a willingness to work closely with many cross-functional teams.
• You have the ability to facilitate, drive, and execute design and end-to-end process analysis, engaging the right cross-functional participants and identifying key dependencies.
• You have excellent communication skills, with the ability to align project teams and senior management on the journey.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.