Ottawa, Canada

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

We are seeking a Product Manager to lead the development, enhancement, and overall success of our Team Advantage and Team Premier subscription plans. In this role, you will be responsible for defining and driving the product roadmap, working cross-functionally across all departments to ensure these subscription plans meet the highest standards of quality and deliver exceptional user experiences. Additionally, you will partner with other product managers to bring features that help support the collaboration nature of Team accounts.

What you’ll be working on

Roadmap Development: Define and manage the product roadmap, ensuring alignment with business goals and customer needs.
Cross-Functional Leadership: Inspire, lead, and collaborate with cross-functional teams including design, content, engineering, customer success and marketing to deliver high-quality products.
Customer Focus: Act as the voice of the customer, leveraging data, research, and user feedback to inform product decisions and priorities.
Feature Ownership: Own the end-to-end lifecycle of features, from ideation and specification to launch and iteration.
Data-Driven Decision Making: Utilize data and analytics to measure product performance, identify opportunities for improvement, and guide strategic decisions and prioritization.
Stakeholder Management: Communicate effectively with internal and external stakeholders to ensure alignment and transparency around product goals and progress.
Champion Teams users: Advocate for the needs of Teams users across the platform, ensuring their requirements are met and their experience is optimized.

We’d love to hear from people with

5+ years of Product Management experience, ideally 4+ years in Enterprise SaaS
Experience using data to solve business problems ensuring agreement on cross-organizational team priorities
Proficiency in analysis, and using data to drive product decisions
Experience managing products at different stages of their lifecycle and communicating the complexity simply and cleanly
Demonstrated ability to drive impact through cross-functional leadership
Effectively balance short-term goals and long-term vision
Strong collaboration skills, you love helping product managers, engineers, designers, and other teams around you do their best work

SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, you will be required to work from a SurveyMonkey office up to 1 day per week.

#LI - Hybrid

Why SurveyMonkey? We’re glad you asked

SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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