- - Workwize is hiring a

Product Manager, Operations

Amsterdam, Netherlands

Are you a technically proficient Product Manager with a passion for optimizing operations and driving scalable solutions?
As a Product Manager in the Operations team at Workwize, you'll be at the forefront of enhancing our global operational efficiency. If you excel at setting a clear product vision, managing intricate technical features, and ensuring seamless execution, this role is made for you!

Workwize: Impacting the world by enabling the hybrid working model.

Hybrid working has become the new norm, and it’s here to stay.
At Workwize, we empower companies to connect with their employees by providing the right tools and equipment to ensure their success. Through our centralized platform, we streamline the process of provisioning, maintaining, and managing remote and hybrid office equipment and services. Our mission is to help forward-thinking companies unlock their growth potential and make a tangible impact on the world. Join us in shaping the future of work today!


About the role:

As the Product Manager at Workwize, with a strong technical background to join our Operations team. In this role, you will be responsible for driving the efficiency and scalability of our global operations. You will work closely with Service Owners and other cross-functional teams to set and execute a product vision that enhances our platform's scalability and operational excellence. This role is crucial in managing and optimizing processes such as equipment onboarding, repair, retrieval, reselling, decommissioning, and storage for IT devices globally.


Key Responsibilities & Competencies:

To succeed in this role, you’ll focus on excelling in the following key areas:

      1.  Product Vision & Strategy:

  • Define and execute a product vision focused on scalability, operational excellence, and efficiency.
  • Prioritize and deliver features that enhance automation and streamline global operations.

    2. Collaboration & Stakeholder Management:
  • Partner with Service Owners and cross-functional teams to align on solutions that improve both customer experience and operational efficiency.
  • Regularly update stakeholders, including leadership, on product plans, progress, and outcomes.

    3. Data-Driven Decision Making:
  • Use data and KPIs to identify areas for improvement, guide feature prioritization, and track product performance.

    4. Global Scalability & Execution:
  • Ensure that product changes support seamless global scaling, considering diverse geographies, regulations, and logistics.
  • Oversee the product lifecycle from ideation to execution, ensuring timely delivery and alignment with company goals.

    5.Customer Feedback Integration:
  • Continuously gather and incorporate feedback from internal teams and clients to ensure product updates meet operational goals and customer needs.
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