Product Manager

Why you will love working here

We are a global leader in loyalty marketing

We work with some of the most well-known brands in the world to deliver market-leading, end-to-end loyalty solutions to enable customer experiences. With a strategy-led, technology-enabled approach, we are consistently named an industry leader by Forrester. The programs we deliver reach more than 330M consumers through loyalty. The impact of these loyalty programs affords us deep brand partnerships, owning a niche in the loyalty space where outcomes matter most. 

We are a mission and values driven company

Our mission is to grow enterprise value through loyalty for our clients. Every role within Kobie has a purpose and directly contributes to us achieving this mission.  

We are values driven at every point. Over our 30+ year journey, we’ve created a fun, high-trust, transparent workplace. We believe in leadership and ownership. Our hybrid work environment, personal holidays, casual dress code and focus on diversity and inclusion add to a culture that makes our teammates proud. That pride shines through in the work we do for our clients. 

About the team and what we’ll build together

The Product team develops and manages Kobie’s suite of technology products and services offerings that help our clients deliver enterprise value through loyalty. The Product team is accountable for ensuring our solutions are valuable and viable through fact-based knowledge of user and customer needs, the industry, competitive landscape, and the various constraints of the business.  The Product team influences teammates, as well as colleagues, stakeholders, and key executives, through effective use of data, logic, and storytelling.

How you will make an impact

• Support development of a 3-year product roadmap for Kobie Alchemy® Loyalty Cloud’s analytics (Compass) or program administration (Experience Engine) product suites, prioritizing initiatives based on customer needs and business goals.
• Synthesize data and collaborate with stakeholders and subject matter experts to build customer-centric business requirements for new products, features, and services.
• Work closely with marketing and sales to effectively communicate Kobie’s unique value proposition to teammates, clients, and the broader market.
• Monitor industry trends and competitive landscape and contribute insights and analysis to influence product direction.

What you need to be successful

• 3+ years working on martech, data, or analytics software products as either a product manager, product designer, data analyst, software developer, or user researcher. 
• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery
• Loyalty product, program, or industry experience a plus.
• An eye for good design and UX/UI
• Agency experience a plus
• Bachelor’s degree
• Savvy: You can figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and can lay out your argument in a well-structured, data-informed narrative to a diverse set of stakeholders.
• Storyteller and Influencer: You can communicate clearly and articulate complex ideas regardless of your audience. You define priorities with a focus on the ‘why’ and build advocacy within and across teams.
• Intellectually Curious: You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
• Drive for Results: You’re biased toward action; you try things and sometimes you fail. You can get around roadblocks and stay focused on achieving your goals. You’re well organized, able to multitask and able to prioritize your work.
• Passionate & Customer Focus: You see things through the lens of the end user and customer and want to create amazing UX and CX. You are adept at aligning external and internal stakeholder needs. You get a thrill from the journey of building and shipping products.
• Business Acumen: You understand the fundamental principles of marketing and business. You balance recommendations with sound analysis to support business cases, trade-offs, and ROI.
• Team Player: You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Our teammates are at the heart of everything we do 

Healthy people are happy people, which makes mental and physical health a top priority at Kobie. From robust health insurance and benefits options to free fitness programs like FitOn, to generous vacation time for yourself, we support your health needs fully. In today’s job market, we know that employees are choosing only what works best for their life. For those that want career growth, Kobie is the perfect place. We have developed a comprehensive people strategy that helps every teammate know how to advance and progress on their career journey. Beyond title progression, Kobie’s competitive pay, 401k matching, annual profit sharing and bonuses all make Kobie a perfect place to build your career. 

Kobie a place for all

We don’t just accept differences – we embrace, share, and celebrate them! 

Employment at Kobie is based solely on a person's merit and qualifications, directly related to professional competence. We do not discriminate against any teammate or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis under the law.   

We are fiercely committed to fostering a workplace where teammates draw upon their own diverse backgrounds, experiences, and perspectives so that they feel welcomed to bring their authentic self to work every day. While our leadership team fully and completely supports our policy of nondiscrimination and equal opportunity, all teammates share the responsibility to ensure we incorporate the principles of equity, diversity, and inclusion throughout Kobie.