Product Manager II

Company Overview: 

Telesign is a global leader in communication and security solutions, empowering businesses to connect and protect their users across digital channels. With cutting-edge technology and a commitment to innovation, Telesign enables organizations to deliver secure and personalized experiences that drive customer engagement and trust. 

Position Overview: 

We are seeking a talented and experienced Product Manager II to join our dedicated team at Telesign. As a Product Manager II, you will play a pivotal role in driving the development and execution of our product roadmap, leveraging your expertise to deliver innovative solutions that meet the evolving needs of our customers and drive business growth. 

Key Responsibilities: 

1. Product Strategy: Collaborate with senior leadership to define product vision, strategy, and objectives aligned with market trends, customer needs, and business goals. Conduct market research and competitive analysis to identify opportunities for product differentiation and innovation. 
2. Roadmap Planning: Develop and maintain a comprehensive product roadmap, prioritizing initiatives and features based on strategic importance, customer feedback, and business impact. Define clear goals, milestones, and success metrics to guide product development and execution. 
3. Cross-functional Leadership: Lead cross-functional teams comprising engineering, design, marketing, sales, and customer success to drive alignment and execution of the product roadmap. Foster a collaborative and results-driven culture focused on delivering high-quality solutions that exceed customer expectations. 
4. Product Development: Drive the end-to-end product development process, from concept to launch, ensuring timely delivery of innovative and scalable solutions. Define product requirements, user stories, and acceptance criteria based on customer insights and market requirements. Work closely with engineering teams to prioritize and execute feature development, leveraging agile methodologies. 
5. Customer Engagement: Act as the voice of the customer within the organization, advocating for solutions that address customer pain points and deliver value. Engage with customers to understand their needs, gather feedback, and validate product concepts. Partner with sales and customer success teams to drive product adoption and satisfaction. 
6. Product Performance: Monitor and analyze key product performance metrics, including usage, adoption, retention, and customer satisfaction. Identify trends, opportunities, and areas for improvement to enhance product effectiveness and drive business growth. Develop and execute strategies to address product gaps and optimize performance. 

Qualifications:  

•  Bachelor's degree in Computer Science, Engineering, Business, or related field. Advanced degree or relevant certifications preferred. 
• 3+ years of experience in product management roles, with a proven track record of successfully launching and managing software products. 
• Deep understanding of communication technologies, security solutions, and digital platforms. 
• Strong leadership and communication skills, with the ability to influence stakeholders at all levels and drive cross-functional collaboration. 
• Strategic mindset with the ability to translate market insights and customer feedback into actionable product plans. 
• Experience with agile methodologies and product management tools (e.g., JIRA, Confluence) preferred. 

Why Join Telesign: 

• Opportunity to work with a global leader in communication and security solutions. 
• Dynamic and inclusive work environment with a focus on innovation and excellence. 
• Competitive compensation package, including salary, bonus, and equity options. 
• Comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities. 
• Chance to make a significant impact and shape the future of digital communication and security products at Telesign. 

If you are a passionate and experienced Product Manager looking for an exciting opportunity to drive product innovation and impact at scale, we would love to hear from you. Join us in building the next generation of communication and security solutions at Telesign. Apply now!