Product Manager II

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.     

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.   

Position: Senior Product Manager 

Coupang Taiwan is seeking a highly skilled product manager to expand our logistics capabilities. Successful candidates will build products to help acquire and deliver products to our customers and drive ongoing refinement of our fulfillment success methodologies and metrics. 
As part of the local Taiwan Product team, you will engage in substantive collaboration across multiple specialized groups both internally within Coupang and externally with partners, including Operations, data, engineering and more. Your work will expose you to significant business operations and strategic initiatives, placing you at the core of our global expansion efforts. 
 

 What will you do?   

• Develop a profound understanding of the Taiwan consumer logistics market and advocate for our end consumers and logistics partners to deliver wow the customer experiences 

• Drive and implement solutions and playbooks that grow the business and maintain operational reliability

• Collaborate with cross-functional teams (both internally, and externally with partners) to ensure the logistics solutions meet local operational needs while aligning with Coupang’s core values and innovation-driven culture

• Gain a deep understanding of the local market and identify new feature opportunities that could level up the customer fulfillment experience in the Taiwan market

• Act as a key liaison for our external partners and the Coupang business, operations, and engineering teams in Taiwan and Korea 

• Maximize partner success and satisfaction while improving operational efficiency and stability together with internal business stakeholders
   

Essential Qualifications:  

• Minimum 8 years of product management experience or equivalent

• Proven expertise in product innovation through technology-driven partnerships 

• Exceptional analytical skills to drive decision-making and system optimizations based on robust data analysis 

• Demonstrated leadership in managing complex projects and cross-functional teams in a dynamic, fast-paced environment 

• Strong communication skills, with the ability to articulate complex system functionalities and benefits to diverse audiences 
   

Preferred Qualifications :

• Experience with e-commerce operations and familiarity with the technological demands of large-scale logistic operations 

• Background in deploying systems in multicultural settings, particularly in Asian markets

• Mandarin proficiency
   

Recruitment Process 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Things to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.