The Product Manager will be responsible for managing a set of software products from ideation through to sale within our Health Division. You will be extremely customer focused in all that you do. Our technology is all about improvement – and if you have experience in manging products that improve healthcare – this role is for you.
What you will do - why you will love this role:
- Be the voice of our customers - consult and coordinate/undertake research to understand what their needs are now and will be in the future. Listen to feedback
- Strive to continually improve the customer experience
- Define the products, maximising revenue opportunities
- Assist with bid responses and other procurement activities
- Serve as a subject matter expert for questions and queries that may arise internally or externally
- Create a roadmap to execute product strategy
- Run user groups, liaise with relevant agencies, professional bodies and policy units
- Define and manage the scope and relative priorities of projects
- What will enable you to succeed in this role
- A passion for improving services for the public
- Flexibility - you will wear many hats in this role so you must be able to adapt to changing priorities and a great variety of work
- Strong decision making - you will be able to make tough decisions in the best interests of the product, customer and company.
- Commercial awareness. Able to conduct accurate return on investment (ROI) calculations. You understand the market. You can build business cases.
- Strong prioritisation skills - you understand and can implement the principle of Minimum Viable Product (MVP)
- A sense of ownership. We work as a team and we ensure that issues don’t fall into the gaps between disciplines.
- Excellent research skills. Research competitors, markets, customers, requirements and use it to inform the very best product strategies that lead to market leadership and commercial growth.
- Leadership skills - product managers need to positively influence the whole lifecycle
- Communication skills - essential for the role.
Essential:
- Demonstrable Experience working as a Product Manager is required,
- Clear experience and understanding of software based products within the Health Industry.
- Experienced with Agile Working.
- A good working knowledge of at least one of the following; Environmental Health, Licensing, Private Sector Housing or Trading Standards
- Demonstrable research skills – experience with the research of competitors, markets, customers, requirements and use it to inform the very best product strategies that lead to market leadership and commercial growth.
- Full and valid UK/EC driving licence – there will be travel to client sites involved in this role
- Advanced MS Office skills
Desirable
- An enthusiasm for the use of technology in improving healthcare.
Personal Skills:
- Self reliant requiring minimal direction but with strong team player capabilities
- Excellent written & verbal communication skills
- Ability to deliver in a fast-moving environment with changing priorities
- Strong interpersonal/team skills
- Highly self-motivated with excellent time management and prioritisation skills, with a proven ability to work to deadlines
- Ability and desire to deliver an excellent level of customer service
- Effective relationship builder, developing strong working relationships with customers, relevant agencies and individuals within the business
- Undaunted when encountering problems or challenges and keen to determine a solution
- Organised
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
OTHER INFORMATION
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
- All offers are subject to satisfactory vetting, references and occupational health checks.
- Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are:
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
