Remote

This is a remote position and we're considering candidates in the Canadian Eastern Timezones only.

As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.

Product Managers are the bridge that connect Engineering, Design, and Product Design to Go-To-Market. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.

The Domain

You will be the product manager for the Sharing teams at Grafana Labs, which are building essential features at the core of our users’ key workflows for both external and internal adoption.

You will improve Grafana’s sharing and export capabilities to help users collaborate and get their Grafana content to their audience. This includes everything from embedding visualizations in other applications to creating reports for executives. You will also help users share queries internally across an organization by creating a query library to help users reuse the often-complex queries involved in data exploration and troubleshooting. Lastly, you’ll improve tools like Correlations that help users link from one kind of data to another, which is essential for exploring complex infrastructure and different kinds of telemetry.

The engineering teams you’ll work with are relatively new, and there is tremendous opportunity to improve users’ querying and sharing experiences. You’ll develop deep fluency with customer needs in this space, as well as the existing landscape of open-source and commercial solutions. You’ll define a vision for the future, designing new sharing integrations or intuitive query workflows that help users resolve issues faster. You will be responsible for integrating this vision into our customers’ observability journey, driving widespread adoption, and contributing to the overall growth of Grafana.

As a Product Manager at Grafana Labs, you will:

Transform ideas and feedback into a product vision and roadmap
Empathize with customer problems in order to collect user needs, requirements, and pain points
Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Work closely with Product Marketing to explain our tracing platform’s unique differentiation to Go-To-Market teams, creating documentation, blog posts, website content, datasheets, and whitepapers.
Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering.

We’re excited about you because you have:

2+ years of experience in Product Management
Experience shipping B2B SaaS software to customers
A desire to dive into complex solutions and work with a highly technical product and customers
Experience partnering with Product Design to build delightful user experiences
Experience working with engineering teams to design and build products in a fast-paced environment
Excellent written and verbal communication skills

Bonus Points

Experience with Growth product management: measurement, experimentation, and multivariate testing
Experience operating or using Grafana Labs open source projects or products
Experience with open source software and/or commercial open source companies
Experience with products offered both via SaaS and self-managed

In Canada, the Base compensation range for this role is CAD 129,704 - CAD 155,644. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here. Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

*Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

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Grafana Labs is hiring a

Product Manager, Grafana Sharing (Remote, Canada EST)