Product Manager

We are EY / Future Friendly — a strategic product design & innovation team that improves lives through the design and development of everyday services.

Our unique combination of strategic design and product development allows us to define new propositions, and design, build and launch new services.

We work across Government, Finance, Insurance, Education, Energy and Health to tackle a wide range of problems, and create real impact. See some of our work.

We were awarded the Design team of the Year at the 2023 Good Design Awards, and we have won over 40 awards in the last 4 years.

Product Management at EY / Future Friendly 

Product Managers lead multi-disciplinary teams to define new propositions and launch new products. 

We are looking for a Mid to Senior Product Manager to join the EY Future Friendly Sydney or Canberra team. As a Product Manager at EY Future Friendly your focus will be:  

• Building happy teams. We don’t solve alone — you’ll work with a consistent cross-functional team of makers across strategy, design and development to drive positive outcomes.  
• Making things that matter. We work on purposeful projects — with clients that care and have the scale to genuinely help people. 

• Influencing changemakers. We don’t just work with our immediate product team — we influence Industry leaders, policymakers, and front-line teams to change the way we deliver services. 

• Driving future visions. We don’t work on iterative product improvements — we work in the change space where we can design the future of products and services, and bring these to life. 

Requirements

The role day-to-day 

As a Product Manager, you will ensure that our products meet customer needs and drive business value. Your day-to-day will include: 

• Setting up projects with the right approach, context and team for solving each product problem. 

• Championing product visions within product teams and communicating upwards to senior stakeholders. 

• Planning and facilitating rituals and workshops to drive momentum, transparency and alignment. 

• Monitoring team health and progress to ensure projects remain on track. 

• Driving client communication to bring stakeholders on the journey and influence the direction of a product. 

• Ensuring the product direction meets customer needs and drives business value, and roadmapping product features based on this. 

• Supporting user testing through the creation of assumptions and experiments, facilitating testing sessions and synthesising customer insights. 

• Empowering teams to do their best work by taking into consideration their subject expertise and personal needs. 

A bit about you 

• You are an influencer. You know how to build trust with your team and can influence stakeholders to support decision making and inform a product's direction. 

• You are a product thinker. You have experience understanding user needs and their priorities and can keep a team focused on the user whilst considering technical feasibility and business objectives. 

• You are a problem solver. You are comfortable starting in uncertainty and know which people, skills and processes are needed to solve a problem. 

• You are a natural collaborator. You encourage collaborative teamwork, where each person is empowered as the expert in their craft to take ownership in their decisions and collectively drive the project outcomes forward.

Benefits

Our goal is to create a place where you can do the best work of your career every day. A sustainable and supporting workplace dedicated to the well-being, quality of life, and inclusivity of the team. 

Some of our perks;

• Parent-friendly workplace — we know what it’s like to work and raise kids. In addition to 26 weeks gender neutral paid parental leave, we can work around family commitments.
  
• Flexible working — While we love to work in person, we balance being together and working from home. Our flexible working policy is designed to support true work-life balance, whilst ensuring we can still make an impact.

Acknowledgement of Country

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at www.ey.com/au/reconciliation

Apply now…we’re over 9,000 perspectives in Australia and we’re ready to welcome yours.

Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We hold a collective commitment to continue to drive an environment where all differences are valued, practices are equitable, and everyone experiences a sense of belonging— where people are inspired to team and lead inclusively in their interactions every day. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at [email protected] or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.