Product Manager

About Dialectica

Dialectica is the global leader in insights on-demand. We enable investment and business professionals to access untapped market, competitive & customer insights powered by the world’s hardest to find experts, and cutting-edge technology. Our team of +1,000 professionals in 5 offices spanning 3 continents, works with top-tier investment funds, management consulting firms, and Fortune 500 companies around the globe.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 4 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.

About the role

We are looking for a Product Manager to join our Product Management team and guide products and features from conception to launch. As part of the Product Management team you will bridge the technical and business worlds as you design software products that our internal and external users love.

You are expected to have a bias towards action and be able to break down complex problems into clear requirements that drive product development and ensure that Dialectica retains a consistently high level of quality in product and customer experience.

At Dialectica we are driven by our Product Principles when building our products:

• We are customer-centric
• We strive for outcomes over outputs
• We prefer data over opinions
• We think big but start small
• We favor simple solutions over complex ones

As a Product Manager in Dialectica you will:

• Work closely and collaboratively with our product and engineering teams to build the best user experiences
• Create robust product requirements with prioritized features and justification to drive product development
• Develop a keen sense of our users needs as well as the competitive and market landscape
• Serve as an intermediary between the technology and business teams bridging communication barriers with simple and effective language that can align everyone
• Conduct user interviews and track customer feedback as needed
• Provide product support and act as the primary contact for queries related to the product
• Conduct user acceptance testing (UAT) in collaboration with the QA team
• Participate in Agile ceremonies as needed (Sprint Planning, Daily Stand-Up, Review, and Retrospective)

Requirements

We have seen that people who successfully fit in this position have:

• 3-4 years of work experience in software product management, working in an Agile/Scrum environment with a track record of working well with designers, developers, operations, and executives
• Solid technical background with an understanding of key concepts of modern software development and/or hands-on experience in software development and web technologies
• Ability to take cross-functional projects from inception to end
• Strong problem solving skills and willingness to roll up sleeves to get things done
• Comfort with quantitative and qualitative data analysis and data-driven thinking
• Strong ability to communicate clearly and concisely and tailor your message to your audience
• Excellent written and oral command of the English language

Our Values:

• Ownership
• Growth Mindset
• Teamwork
• Respect

Benefits

• Competitive base salary with additional performance incentives

• Coverage under the company’s collective health insurance plan
• Learning and development opportunities (e.g. onboarding, Mini-MBA, on-the-job training, Udemy courses and many others!)
• Hybrid work model & extra personal/flex days and paid volunteer days a year for your favorite cause
• Company sponsored team-bonding events
• Weekly health & wellness activities (e.g. basketball, football, yoga, running), gym discounts, healthy breakfast, snacks and beverages
• Entrepreneurial culture and amazing coworkers!

About the Tech Team

Technology powers everything we do at Dialectica – from communicating with clients and finding the most relevant expert profiles in just a few minutes to indexing and categorizing thousands of pieces of information every day. To do so, we have built our own proprietary web application that automates and optimizes the delivery of our market leading services.

To date, the team consists of 70+ people across Software Engineering, Product & Design, TechOps, and is expected to grow further in 2024. Being part of Dialectica’s Technology Team you will have the opportunity to help build tech products according to the requirements of our internal and external clients and share the company’s vision to roll out more information services software products in the future.