Trade Me is one of New Zealand's most popular websites with over four million members and more than 650,000 Kiwis visiting our site every day.
We are seeking a Product Manager to join our Marketplace team. The ideal candidate will be a customer-centric individual with a proven track record in product leadership and commercial acumen. You will have excellent communication and influencing skills, and be able to inspire and lead a cross-functional team to deliver outstanding results.
Product managers at Trade Me are great at adapting to different challenges and collaborating closely with their teams and colleagues, always keeping our customers' needs front and centre.
While we continuously evolve our product practice you can expect your role to include these responsibilities:
* You shape, own and communicate the mission and product strategy for marketing technology at Trade Me, to meet our business goals and create value for customers aligned with our long term vision.
* You develop and maintain an outcome-based roadmap of customer engagement opportunities and bets prioritised against our OKR and KPI.
* Working with data analysts, UX designers and engineers, and by talking with customers as often as possible, you gain and share deep knowledge of customer needs, both current and expected future requirements.
* This specific role has stakeholders across all of Trade Me's product verticals, as well as in leadership teams, so your internal customer engagement and understanding of needs and requirements is critical to generating external customer value.
* You realise continuous return on investment of our third party marketing technology platforms by regularly identifying and validating new product opportunities, maintaining great relationships with the vendors, and managing the full product lifecycle from go-to-market, to pricing and end-of-life.
* Working closely with product owners and lead engineers, you translate the product strategy into a delivery roadmap of customer outcomes, managing dependencies and priorities across multiple teams.
* Considering your product domain, you take a leading role in measuring product performance and customer behavioural metrics, helping us shape our practice of measuring customer value and product success across all product teams.
For this demanding role stretching across product management, technology and marketing, we think you should bring these qualifications and experience:
* You've helped to create and build digital products that Kiwis love - we're Trade Me after all!
* You've got at least 5 years of working in product management roles, having led product strategies and demonstrated customer value and commercial results.
* In those roles, you've gained extensive and hands-on experience across all aspects of product management, including ideation, prioritisation frameworks, measuring impact, competitor analysis, market research, experimentation and UX testing, product marketing, strategy and roadmap development.
* You bring a good balance between strategic and creative thinking for commercial outcomes. You have a good understanding of what works online, and are able to use sound judgement to assess the value of a diverse range of initiatives.
* Data forms the basis of all your decision and suggestion making, including assessing business performance vs. expectations, analysing and identifying customer behaviour, and interpreting qualitative customer research.
* You're familiar with a range of research and experimentation techniques to build customer empathy and identify opportunities to test hypotheses and learn more about our customers' needs.
* You love sharing what you've learned and are used to communicating in different ways tailored to the audience.
* And if you have experience working in a digital marketing/media agency environment that would be the cherry on top!
We know some candidates can be reluctant to apply for roles if they feel they don't 'tick all the boxes'. If you're excited about this opportunity, we'd still really like to hear from you.
Trade Me is an INZ-accredited employer. We truly value diversity and embrace a flexible workplace where people are encouraged to achieve their potential.
