Wayfair is hiring a

Product Manager, Customer Data Platform

Bengaluru, India

Candidates for this position are preferred to be based in Bangalore, and will be expected to comply with their team's hybrid work schedule requirements.

Who We Are:

Wayfair believes everyone deserves a home they love, and that furnishing your home should be a source of fun, not anxiety. Our product team plays a crucial role in making this vision a reality for millions of people around the world. Partnering with engineering, design, analytics, and business partners across Wayfair, our product team ensures that we’re building technology that solves important customer problems in elegant, scalable, measurable ways.

Our consumer-facing Storefront team is responsible for building and growing the native apps and websites customers use to shop our catalog. We leverage technology to make shopping for millions of products feel simple and personal. 

We are looking for an experienced product manager to own product strategy, vision, and execution of the core customer data platform. This platform is mission critical to all digital storefront experience around the world, serving millions of requests per day. You’ll lead a cross-functional team to reach world-class quality metrics while building out new capabilities to power frictionless, personalized, and omnichannel purchasing flows. You’ll be part of an exceptionally talented Product Management and Technology community at a Fortune 500 company.

What You’ll Do:

  • Lead product discovery, strategy, and roadmap for the mission critical core customer data including core account and location data.
  • Lead cross-functional technology team to reach world-class quality metrics while building out new capabilities to power frictionless, personalized, and omnichannel purchasing flows.
  • Partner closely with technology and commercial teams to grow Wayfair’s businesses across all stores and customer segments around the world. 
  • Evangelize best practices for data ownership & stewardship, shaping our approach to a scalable and high quality platform for customer data.
  • Drive meaningful business and customer outcomes enabled by your hiqh-quality and scalable purchase platform.

We Are a Match Because You Have:

  • Total 6+ years experience and 3+ years experience in software product management with direct experience managing APIs as products.  
  • An ownership mentality. You proactively work to improve your product, its reliability, and plans for its future state. You propose adjustments to priorities as needed, and take responsibility for outcomes, celebrating team wins, and surfacing learning moments.
  • Good judgment. You manage risk, know when to pivot, can assess multiple paths forward, and use data to inform and advocate for the right next steps.
  • Technical acumen. You can understand intended customer and business outcomes and translate them into backend data, data service, and platform solutions that manage for scalability. You have a proven track record of sustaining and maintaining a high bar for your platform space.
  • Collaborative approach & excellent communication skills. You have experience working with multiple disciplines–engineering, design, analytics and business partners–and ability to accelerate progress toward shared goals and bring others along.

 

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].

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