At Emprise Bank, everything we do is focused on empowering the neighborhoods, businesses, and people in our communities to thrive. We proudly work to provide extraordinary customer service and products to help our customers achieve their goals.
We are looking for a Product Manager (Consumer) to join our Product & Strategy team. This position will play a pivotal role in creating/maintaining products and experiences that are desirable by customers, feasible to create, and viable for the growth of the bank. Examples of product spaces to serve consumers and high net worth individuals may include mobile banking, branch and ATM/ITM strategy, core checking/savings account design, family banking, or the physician segment.
A successful candidate will have:
- An outcome-oriented mindset
- A data-driven approach
- A customer-first perspective and passion for solving problems
- Excellent judgement and ownership mindset
- A strategic mindset to distill complex information into a coherent path forward
- An ability to build trust and influence without direct authority
- Confident and articulate verbal/written communication skills
- Adaptability to adjust to changing circumstances
- An understanding of and commitment to our values
Essential functions of the role:
Product Strategy and Roadmap
- Use defined business strategy to create effective product strategies
- Use insights to create product roadmaps that prioritize and guide future product work in alignment with the business strategy and product strategy
- Set and manage key metrics
Product Discovery
- Stay current on trends related to customer behavior, competitive activity, regulatory requirements, and emerging technologies
- Use input from customer insights, data, industry trends, to determine customer problems worth solving
- Effectively leverage Design Thinking principles through the product discovery: Empathize, Define, Ideate, Prototype, Test
- Use experiments and other methods to reduce desirability, feasibility, and viability risk of product concepts
- Define product requirements, features, and specifications
- Conduct product design, including buy/build analysis
- Construct and communicate effective business cases
Product Delivery
- Lead/oversee cross-functional execution of identified solutions
- Collaborate with Marketing to design and execute effective Go-to-Market strategies
- Ensure effective communication, alignment, and collaboration with relevant internal and external stakeholders through the entire product development lifecycle
Stakeholder Collaboration
- Lead cross-functional teams towards goals without having direct formal authority
- Partner with stakeholders such as Risk/Compliance, Marketing, Finance, Technology, Data, Operations, Sales, and external vendor partners to deliver products
- Manage strategic external partners to influence strategic direction and synthesize product roadmaps
- Develop and maintain effective relationships with key internal and external stakeholders
Requirements
- Bachelors degree required or equivalent combination of experience and education
- 5+ years experience in banking, fintech, or similar required
- Experience in product development/management strongly preferred
- Experience in consumer banking/fintech strongly preferred
- Proficiency in data analysis preferred
- Proficiency with large server-based applications and typical desktop software required
Benefits
In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!
At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
To learn more, please visit our website at www.emprisebank.com.
Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.
Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.
