Product Manager

Job Title: Product Manager, AI Platform

Locations: Bangalore

Reports to: VP Product Management

A quick snapshot…

Join Conga’s AI Platform Team

 Join our dynamic team at Conga as we revolutionize the Revenue Life Cycle landscape with cutting-edge AI technologies. As a key member of our AI platform team, you will collaborate with talented engineers and data scientists to develop and deploy innovative solutions that enhance our product's intelligence, scalability, and user experience. Leveraging your expertise in machine learning, natural language processing, and data analysis, you will play a pivotal role in building robust AI-driven features that empower our customers to make smarter decisions and drive business growth. If you're passionate about pushing the boundaries of AI in the SaaS industry and thrive in a fast-paced, collaborative environment, we want to hear from you. Join us in shaping the future of intelligent software solutions.

The Product Manager will be responsible for release management that includes release planning, release execution and cross functional release communication for the suite of Apttus products developed on the SalesForce and AWS Platform. In addition, they will be providing day-to-day support required to fully implement, administer, and support cross-functional teams.

Why it’s a big deal…

The Product Manager will also play a key role in further developing, socializing, and improving the Product Development Life Cycle (PDLC) process. This role will have a dedicated focus on adoption of Agile development framework and processes in the organization, including working directly with Scrum teams, Product Owners, and Development and QA leads to increase the effectiveness and shared understanding of our process.

Are you the person we’re looking for?  

Release Management of multiple product releases across product management, engineering, QA, documentation and other cross-functional teams

Provide day-to-day operational support, including user administration, tool configuration and customization of the JIRA and Confluence tools

Assist users and stakeholders with understanding the capabilities in meeting our portfolio management, execution, and reporting needs, as well as performing a wide variety of trouble-shooting and problem-solving activities. This requires an understanding of the Product Development Life Cycle (PDLC) and supporting portfolio management and execution processes, and the roles Product Owners, Scrum Masters, Developers and Testers play on each team. Serve as process consultant and coach to Scrum teams in understanding our Agile framework and processes, and how to be more effective and ensure continuous improvement and learning

Handle general set up, configure, administer projects and set-up of the project hierarchy, set up teams, administer users, manage users and permissions, import work from other sources, support integrations in the JIRA - Confluence tools

Define and run various reports required to understand portfolio, program, and release progress and status, as well as KPI’s and metrics

Monitor change in product development scope across the portfolio and market releases to ensure that development activities are aligned with product priorities

Support the evaluation of business and technical requirements for integrations with other tools

Provide administrative, technical, and operational support in planning and executing on the continued roll out of products to our broader user community on other programs in future months.

Here’s what will give you an edge…

Agile Scrum Master Certification required.

3+ years of dedicated Agile Program Manager or Scrum Master in an Agile/Scrum development environment. Understanding of and real-world experience in Agile development practices (e.g., Scrum, Kanban, XP) strongly preferred. Ability to understand the product/business context and Product Development Life Cycle (PDLC) process is critical. Prior experience in managing product releases on SaaS platform is preferred. SalesForce.com experience strongly preferred.

Solid understanding and experience administrating JIRA

Superior problem solving and trouble-shooting skills with a proven ability to exercise sound judgment to solve complex issues, recognize business critical situations, and escalate as needed. Needs to be detail oriented. Excellent verbal and written communication skills

Some business/systems analysis experience desired, with an ability to elicit and document business, user, and process requirements as it relates to configuring and supporting tools. Demonstrated ability to assist in the development and delivery of user training in classroom and informal group or 1:1 setting.

Strong service orientation. A highly collaborative, energetic team player with demonstrated ability to be flexible, diplomatic, persistent, and energetic. Comfortable with ambiguity, open to change, working in a fast-paced and fluid environment, and thrives on learning and acquiring deep expertise in our tools and process. Proficient in the use of Microsoft Office tools (Word, Excel, PowerPoint, and Visio) required. BA/BS required (or equivalent experience) with concentration in Computer Science, Engineering, or related fields preferred.

Did we pique your interest? 

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! 

Don’t meet every requirement for the role?  

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.

#LI-UB1

Education: A bachelor’s degree in Engineering or equivalent

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.