About the role
The AI revolution is redefining how we work, live, and prioritize our well-being. As AI takes over routine tasks, people will have more time to focus on their health, making fitness and wellness the biggest winners of this transformation. In the next decade, this industry is projected to reach $10 trillion, fueled by a global shift toward personalized longevity routines—enabling people to lead healthy, active lives well beyond 100 years.
Yet, running a fitness & wellness business today remains incredibly challenging. Owners struggle with complex marketing, overwhelming backend operations, and retaining members. They need a solution that helps them grow, streamline operations, and deliver exceptional customer experiences.
As we scale, we’re looking for a Product Manager to lead payments and checkout experiences across our platform. Payments are the backbone of any business, and this role is critical in optimizing payment integrations, expanding payment methods, and ensuring seamless transactions.
From managing bank transfers, Apple Pay, Google Pay, and Buy Now, Pay Later (BNPL) options to overseeing our core payment engine and third-party integrations, you’ll drive innovation in Kenko’s financial technology ecosystem.
This role requires technical expertise, strategic thinking, and cross-functional collaboration with engineering, design, marketing, and customer success teams. Your work will directly impact operational efficiency, revenue collection, and customer experience, helping fitness businesses optimize their financial operations.
If you’re passionate about building cutting-edge payment solutions and want to be part of a fast-growing AI-driven company, this is your opportunity to make an impact. Let’s transform the fitness & wellness industry together! �
Preferred Qualifications
4-7 years of product management experience in a SaaS company.
UG from a top-tier school (B. Tech or B. Sc in Maths/Statistics/Economics degree preferable) & MBA from a top-tier business school.
Expertise in payment integrations and checkout processes is a MUST
Experience in Payment integrations (mandatory) - Stripe/Razorpay or related platforms
Great communication skills , strong ownership, drive, and the experience of working independently in unstructured environments.
Self-starter with proven track record of execution and results - Owned, delivered on roadmap and scaled products.
Identifies with these values : Ownership, non-conformity, empathy and start with why?
Proficient in Excel, SQL or Python/R and has working knowledge of systems and data architecture.
Ability to work closely with cross-functional teams within tight timelines to execute on decisions.
An appreciation for the connection between your work and the outcome (the impact it has on the organization and the experience it delivers to the customers).
• User-first mindset with experience in user research , testing and product design.
MUST have: Previous work experience in an early-stage start-up.
High on customer obsession - deeply understand the customer problem that needs to be solved and translate them into user requirements with detailed specifications.
Key Responsibilities
Strategic Direction
Establish strategic vision for payments integration and checkout across the platform
Make informed product roadmap decisions based on:
Market trends
Customer needs
Competitive landscape
User Research & Product Development
Conduct comprehensive user research and data analysis
Identify customer pain points
Translate user needs into:
Clear, actionable product requirements
Detailed user stories
Precise acceptance criteria
Cross-Functional Collaboration
Work closely with engineering and design teams to:
Ensure timely, high-quality product delivery
Coordinate marketing efforts
Drive user adoption and engagement
Communicate product plans, progress, and updates to:
Internal teams
Stakeholders
Executives
Act as a subject matter expert, providing guidance to internal and external customers
Performance Monitoring
Define and track key product metrics
Drive data-driven decision-making
Monitor customer feedback
Conduct ongoing competitive analysis
Identify continuous improvement opportunities
Our history and background
The wellness industry is on track to be the third largest in the world, but most businesses still rely on outdated models, unprepared for AI-driven transformation.
At Kenko, we equip wellness entrepreneurs with AI to build profitable, scalable businesses.
We’ve secured $3.2 million in venture capital from leaders from Meta, GitLab, and Freshworks — with more to come.
