C3.ai, Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable, high-value AI applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement. Learn more at: C3 AI
C3 AI is hiring a hands-on Platform Product Manager with strong technical aptitude and experience to lead and deliver a variety of C3 AI Platform product initiatives. A Platform Product Manager will interface with customers, prospects, and partners to understand user needs and customer use cases. In addition, a Platform Product Manager will work with Sales, Marketing, and Services to understand competitive trends, communicate product positioning, key benefits, and be the evangelist for their product offering.
Platform Product managers serve as the primary focal point for the planning, design, and implementation stages of C3 AI Platform product features.
Responsibilities:
- Own the product vision for their area. Ensure that it aligns with the overall product and company vision. Be an expert on the domain, the market, the trends. Evangelize the vision constantly so all stakeholders are aligned, have context and understand where we are going.
- Define functional requirements, develop detailed product specifications and associated project work plans for C3 AI Platform features and key enhancements requests.
- Collaborate across teams. Product Managers play a critical role in creating alignment between Engineering, Marketing, Sales, Customer Services and other stakeholders. A collaborative attitude is essential to the job.
- Support the C3 AI Customer Services team on project governance activities (project plans, weekly status reviews, cross-functional meetings, executive status reviews).
- Effectively and proactively communicate with customers and build a trusted advisor relationship.
- Mentor core customer team members on C3 AI Platform capabilities.
- Regular travel (25+%) to customer sites is required.
Qualifications:
- Bachelor of Science in Computer Science, Engineering, Statistics, or similar field and Master of Science or Business Administration.
- 5+ years of work experience, with project experience in big data, cloud computation, and analytics.
- Understanding of modern compute technologies (e.g., Kubernetes, Apache Spark, Cassandra, Azure/AWS/GCP services).
- Understanding of cloud offerings and ability to discuss cloud architectures; familiarity/strength with AWS, Azure, or GCP and related services is essential.
- Technical expertise with JavaScript, Python, TypeScript, and/or object modeling. You should be able to read and understand code, though you aren’t an engineer.
- Grasp the big picture, while still delivering on the details.
- Ability to handle multiple competing priorities in a fast-paced environment.
- Excellent verbal and written communication and presentation skills.
Candidates must be authorized to work in the United States without the need for current or future company sponsorship.
C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.
