Product Manager (API)

About Tripstack : We are travel tech entrepreneurs, changing the way millions of people travel. Our proprietary virtual interlining technology provides access to billions of travel itineraries by combining flights from different airline carriers that don’t traditionally work together. We take our customers from point A to B via C, including land transportation, at the lowest possible price. We are impacting the way people travel and provide higher margin opportunities to our partners that are some of the largest in the travel industry. We pride ourselves on the performance-driven environment we have created for our teams to prosper and excel in. We come to work ready, to challenge and be challenged. We’re big enough to give our teams support but small enough that every person makes a difference. There are plenty of challenges to champion.

The Role : As a leader at TripStack, your primary responsibility will be to support the Director of Product with Airline API/NDC & Consolidator Connections. You’ll oversee every step of the product lifecycle including content acquisition, strategic planning, tactical initiatives, vision, roadmap, development, and distribution/optimization.

Responsibilities :

• Work with Senior leaders to create product plans and API roadmaps
• Develop and implement product strategies consistent with company vision
• Effectively prioritize product features, considering a variety of key factors
• Work with technical teams/clients to ensure optimal operating processes are in place and client SLAs are met
• Lead a team of product owners and analysts with a large airline portfolio
• Coordinate cross-functional teams ensuring accountability for quality output and product delivery
• Represent the voice of the end consumer throughout the development process
• Ensure a competitive product offering, continually optimizing based on internal and external needs

• Closely oversee the technical integration of APIs and understand the architecture 
• Monitor profitability with a focus on always working to improve unit economics
• Forge strong business relationships with Airlines and Consolidators leading regular check-in meetings with a focus of growing collective partnerships
• Complete regular market analysis always having an eye on the competitive landscape
• Create a shared brain across larger teams to empower independent decision-making
• Stay tuned into API/NDC market topics and advancements
• Help to drive the transition to NDC One Order within our organization

Desired Skills and Experience :

• Bachelor’s Degree (MBA preferred) 
• Travel industry experience (with a focus on NDC)
• Strong work ethic and sense of urgency 
• The ability to confidently and effectively lead multiple streams of work simultaneously
• Proven experience as a Product Manager in a similar role
• Critical decision making skills
• Strong experience in data-backed decision making/market research
• Output and delivery driven; ability to handle significant context switching
• Forward-thinking
• Influential, proactive leader with a strong business acumen
• Exceptional organizational and project management skills
• Exceptional communication and negotiation skills
• Entrepreneurial at heart with a focus on culture building
• Team player demonstrating leadership skills and desire to help develop employees 
• Passion for problem solving and root cause analysis
• Background in software development [an asset]
• Sales & management experience [an asset

Benefits

What it takes to succeed here

Ambition and dedication to make a difference and change the way people travel; Where we always play to each other's strength in a high performing team reaching for our common goal. We hold ourselves to the highest expectations, and move with a sense of urgency and hold ourselves accountable and win by staying true to what we believe in.

Learn more about our values here

What we offer

We offer an opportunity to work with a young, dynamic, and a growing team composed of high-caliber professionals. We value professionalism and promote a culture where individuals are encouraged to do more and be more. If you feel you share our passion for excellence, and growth, then look no further. We have an ambitious mission, and we need a world-class team to make it a reality. Upgrade to a First Class team!

At TripStack, we proudly believe in embracing diversity. This is true for our team, clients, communities and stakeholders. We are an equal opportunity employer and committed to creating a safe, healthy and accessible environment. We encourage applications regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other grounds protected by law. Please let us know if you need any accommodations during any part of the recruitment process.

TripStack thanks all applicants for their interest, however only those selected to continue in the process will be contacted.

Learn more about us at www.tripstack.com