Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
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Life at Coupa blog and hear from our employees about their experiences working at Coupa.
Coupa Pay is the leading global payment platform that offers a one-stop-shop for all of your company’s B2B payments and financing needs to help you pay smarter. By partnering with the greatest financial institutions such as Citibank, HSBC, and JP Morgan, etc and payment technology providers such as Mastercard and Stripe, Coupa is able to continually deliver customer value and success, while meeting the changing needs of our customers.
As a Product Manager on the Coupa Pay team, you’ll help us define and build a product that solves customers’ pain points and is intuitive to use. You will collaborate with our global engineering, user experience, and business teams as well as our customers and prospects. You must possess a unique blend of business and technical savviness; a big-picture vision and an internal drive to make that vision a reality. You must enjoy digging deeper, collaborating, rolling up your sleeves, and getting it done.
What you will do:
- Operate with a general manager mindset, and manage the entire product life cycle from strategic planning, road mapping, feature design, development support, go-to-market, and field support for the product area that you own.
- Balance innovation, customer, and market needs to deliver delightful, useful, and consumer-like experiences.
- Define detailed feature requirements in partnership with Engineering, UX, as well as customers.
- Work cross-functionally to ensure alignment between other product areas and the wider organization.
- Measure success of your product, drive business growth, feature adoption, through continuous improvement of features, and cross-functional & customer enablement.
- Handle customer escalations, troubleshoot and resolve together with Engineering and Support teams.
What you will bring to Coupa:
- 4+ years of work experience, with at least 1 year in Product Management in enterprise SaaS.
- Ability to convert complex and ambiguous customer problems into concrete, delightful product features.
- Ability to communicate complicated concepts effectively based on the audience.
- Strong sense of ownership, biased towards action, and ability to collaborate with others.
- Enthusiasm for learning, self-starting, and thriving in a fast-moving company environment.
Preferred Skills:
- Understanding of end-to-end payment flows between payment initiator, credit agent, beneficiary bank, and payment beneficiary.
- Familiarity of the ISO 20022 standards, with an emphasis on Payment Initiation / Credit Transfers.
- Experience with Host-to-Host (H2H) corporate to bank integrations or Treasury Management System (TMS) payment functions is a strong plus.
- Knowledge of SWIFT and EBICS is a strong plus.
- Experience with Dynamic Discounting or Supply Chain Finance
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At Coupa, we celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
Please be advised that inquiries or resumes from recruiters will not be accepted.
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