Product Leader, Flights

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability of our customers to experience the world. 

Get to know our team: 

In Product, ideas come alive. The world is moving fast, so our culture empowers ownership and minimal bureaucracy. That's the environment that enables you to do what you think is right – and quickly. Our Product Managers move fast, fail, learn, and pivot. 

Being a product-centric organization, our team works cross-functionally to build products from conception to launch by bringing together the engineering and business worlds. Agoda Product Managers work closely with executive leadership and have high visibility among the C-suite; they have a direct impact on Agoda's growth and strategy. The product puts our travelers first and delivers that special travel experience in the most creative expression. 

The opportunity: 

We’re looking for a Product Leader for the Flight Product team. This role is Bangkok-based and is an individual contributor role.  

The Flight Product Team at Agoda is seeking a Product Leader with a strong background in complex platforms and air distribution, an empathic understanding of customer struggles, and strong stakeholder management skills. Background in the travel industry, especially in the flight space is a strong plus (Flight distribution, GDS, IATA, booking lifecycle, supply optimization, user experience in booking and post booking area). 

The Product Leader will be responsible for the global strategy, roadmap implementation and growth of our flight business. You’ll work with internal & external stakeholders and platform customers to resolve the most relevant, dial-moving features. You’ll then partner with the technology team to deliver innovative scalable solutions on time and on target. 

You will get dedicated engineering resources that you, and only you, define and allocate. We expect you to have a hands-on mentality and spend considerable time with your SCRUM teams, have the enthusiasm to develop engineered processes and technologies, and apply innovative solutions to make organizational improvements. Product Managers can modify every system we have in our company to suit their needs. 

In this role, you'll get to: 

• Develop and execute the product roadmap for the Flight Platform, aligning it with the company's overall strategic goals and vision. 

• Partner with customers of the Flight Platform to understand their needs and account for those needs as you build out solutions with your team. 

• Conceptualize, launch, and optimize flight products and features, experiment, test their performance, and iterate quickly. 

• Conduct market research, competitive analysis, and customer insights to identify market opportunities and user needs. 

• Define higher-level objectives and key results and translate those into requirements, and stories, establish landmarks, and lead the execution of projects across multiple teams. 

• Spend time in quantitative data monitoring of critical metrics around platform health and feature quality, and understand the relationship between those platform metrics, key business results, and customer happiness. 

• Work collaboratively with Engineering, Marketing, Content, Flight commercial & supply operation and UX teams on cutting-edge technologies. 

• Develop innovative solutions to some of the world's difficult problems by collaborating as needed across regions, product areas, and functions. 

What you'll need to succeed: 

• 7+ years of proven track record as a product manager, preferably in the flight/travel industry with a focus on flight platforms. 

• Possesses a deep understanding of the travel industry, particularly in the flight sector 

• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making 

• Strong data skills 

• Excellent communication skills (both verbal and written in English) with a proven ability to convey complex messages clearly and with conviction to different stakeholders 

• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change 

• Hands-on mentality, with a proactive approach to problem-solving 

It's great if you have: 

• MBA or master’s degree in Math, Economics, Computer Science, or Statistics 
• Strong proficiency in data tools such as SQL, Python, R, or equivalent 

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Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. 

We will keep your application on file so that we can consider you for future vacancies, and you can always ask to have your details removed from the file. For more details, please read our privacy policy. 

 To all recruitment agencies: Agoda does not accept third-party resumes. Please do not send resumes to our jobs alias, Agoda employees, or any other organizational location. Agoda is not responsible for any fees related to unsolicited resumes.