Product Lead - Payments Processing

WHO WE ARE:

SumUp enables businesses to get paid easily, process orders quickly, sell online instantly and manage their money more efficiently. We create the tools businesses need to make their business and their customer experience thrive. 

WHAT WE DO:

We are the preferred partner of over 4 million merchants in more than 35 markets across Europe, Latin and Northern America, Australia, and counting.

What started as a single card reader in 2012 has evolved into a global payment ecosystem. As we empower small businesses to thrive doing what they love, we continuously expand our range of products and services—from Invoices, Gift Cards, and Payment Links to a diverse suite of remote payment solutions.

Our ambition? To build the world’s first truly global card acceptance brand.

We rely on local, autonomous, cross-functional teams that can take an aspect of our product and perfect it from concept to execution.

ABOUT THE ROLE:

SumUp’s Sofia Payments Tribe is  focused on core payments processing - a business critical domain.  

As a Product Lead you’ll play an important part in shaping SumUp’s Get Paid  product strategy and in building SumUp’s card acceptance products, used by millions of merchants daily. 

We are looking for a seasoned payments professional with extensive product management background, excellent people leadership skills, and a proven track record of successful fintech products deployed at scale. The product lead is responsible for SumUp’s global payment processing platforms, products and roadmaps, is the main driver for payment processing insights and optimizations, and is a critical contributor to SumUp’s core payments business outcomes. 

WHAT YOU’LL DO

• Lead and manage other product managers and analysts
• Introduce product management good practices, coach & mentor
• Be a positive and inspirational role model
• Co-drive core payments business outcomes
• Be in charge of sumup’s global acquiring and payment processing strategy while keeping it aligned with SumUp’s overall product ecosystem vision
• Be the ultimate owner of SumUp’s global payment processing portfolio roadmap and delivery
• Be responsible for payment processing insights (KPIs, reports and analyses, competitor research) and optimizations (cost, success rates, etc.)
• Develop and maintain fruitful relationships with 3rd parties key to SumUp’s acquiring capabilities & excellence - PSPs, acquirers, banks, international and local card schemes, wallets, etc.
• Actively collaborate with SumUp’s stakeholders for best-in-class acquiring and payment processing
• Actively and with SumUp’s best interest in mind influence people, processes, project outcomes
• Ensure SumUp’s merchants and their customers are satisfied with their payment experience.

YOU’LL BE GREAT FOR THIS ROLE IF:

• You have fintech experience - ideally a combination of strong technology background and extensive payments industry experience
• You have considerable product experience - 10+ years in a senior single contributor or lead roles
• You have people leadership experience
• You’ve been involved in the creation of innovative payments products and platforms, preferably in multiple geographies
• You have a collaborative mindset and take a hands-on approach
• You understand Conway’s law and how to use it to your advantage
• You can work with large data for insights and action plans
• You are a problem solver and opportunities seeker
• You’re skilled at managing relationships with multiple stakeholders.
• You have outstanding communication and storytelling skills, with fluent verbal and written English

Why you should join SumUp

• You’ll be part of a fast-growing global fintech company, and play a decisive role in contributing to payments tribe product strategy and execution
• You’ll receive 25 days’ paid leave, plus 1 additional day for each year of employment.
• You’d enjoy a paid 1 month Sabbatical vacation every 3 years.
• You will benefit from an annual training and development budget and you can take up to 10 days’ educational leave annually to expand your skill set
• You'd enjoy other great benefits such as additional health and life insurance; co-sponsored Multisport card; Child birth/adoption bonus;a long list of discounts; attractive referral programme; monthly budget for food vouchers and flexible benefits, and more. 
• You will participate in a weekly lunch & learn sessions, where ideas are shared and discussed over company-sponsored lunch.
• You will partake in global & local offsites and/or hackathons
• You will benefit from a diverse in-house product community of practice

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we create powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a ‘team-first’ attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.