Product Director - Open Finance

Job Description 

Real Time Payments is a strategic initiative at Visa. It allows cost efficient instant transfer of money between accounts in alternative ways to the existing payments methods. The hypothesis to be proven is that account-to-accounts payments (such as Pay-by-bank) can be the most optimal payment method for a set of segments and use-cases, while combining efficiently a suite of anti-fraud + risk set of capabilities as well as a seamless user experience, with ease of integration. Capitalising on this opportunity will be key in transforming Visa’s business model to capture new revenue opportunities. 

The Product Director for Pay-by-bank at Visa Brazil is position accountable for setting the product vision, strategy, roadmap, prioritisation and the product development execution. It’s a non-existent function within Visa’s structure in Brazil that will be tasked to drive new endeavours with velocity, by acting and building a team in an agile way of working (start-up mentality). In addition to product building, this position will act as a bridge between Visa’s global open banking technology (tink) with Visa’s wider set of internal stakeholders,  

Successful candidates will bring in a good balance of hard and soft skills, while being highly adaptable, possessing strong ability to drive through ambiguity, strong interpersonal skills and being able to articulate a sharp product vision for payments in the Brazilian market. Previous payments product innovation at scale cases experiences will be a differentiator.  

Responsibilities 

As a product Director for Pay-by-bank for Brazil, you will be expected to drive with accountability a successful launch of a new product category within Visa’s portfolio, followed by scaling such product through a comprehensive roadmap and customer activation journey. For this reason, acting as the main advocate for pay-by-bank with the internal and external set of stakeholders will be part of the responsibilities. 

Specific areas of accountability: 

• Product Strategy, Planning & Delivery: 

• Provide deep understanding of the market and segments targeted, as well as competition  

• Establish and articulate a product vision, while engaging external and internal stakeholders 

• Elaborate product strategies to anchor and achieve the defined vision: positioning, branding/marketing collab 

• Define & maintain an ambitious domain roadmap aligned with the companies goals  

• Articulate goals, priorities and end-to-end delivery plans, including areas without full mandate 

• Be the SIPOC and main subject mater expert within Pay-by-bank at Visa Brazil 

• Lead a cross-functional organization to ship the Pay-by-bank product proposition  

• Constantly update and manage product backlog and roadmap to improve product performance and customer satisfaction 

• Customer engagement, activation & product improvement 

• Assure customer insights and feedback are the foundation of the product roadmap 

• Take responsibility of customer success and constantly drive improvements so that your customers needs are better met  

• Leadership 

• Set structure for your team(s) to strive and deliver on the business goals  

• Provide strong product management skills and toolbox for product managers to excel  

• Structure, drives and follows up on your area objectives and key results  

• Enable teams to deliver at full speed by securing a psychological safe environment, in combination with ambitious goals 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.