Product Director, Issuing

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible, and scalable technology allows leading companies to accept next-gen payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies, and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

About the Role

Nuvei are seeking a highly motivated, outcome focused and technically literate Product Director to lead the product issuing launches and product management of our card issuing for both B2B2C (Gaming) verticals.

The candidate would demonstrate thought leadership; proposing product innovation ideas and concepts to help Nuvei issuing scale globally, and achieve our 18 month rolling plan.

The candidate should have robust payments experience, ideally in card issuing, plus demonstrable proof points of past product launches/management, which could be reapplied to Nuvei. This knowledge and expertise is a vital component of the role.

The candidate must have robust product experience across all end-to-end tasks; including, but not limited to, writing product requirement documentation, user stories/journeys and full go to market tasks.

The candidate would effectively lead and partner with all Nuvei cross functional teams; compliance, risk, commercial (BD/RM), other product leaders, engineering and customer support, plus lead the engagement with any external vendors, when needed – processors and BIN sponsors included.

The successful candidate will be a self-starter who demonstrates a solution orientation approach to complexity. The candidate will lead, manage and execute the key outcomes needed to build and execute the global issuing use cases; phase one markets include Europe, UK, U.S. and Canada.

Responsibilities

Define and execute the product strategy for issuing, into 2025

• Continuous understanding of market requirements, competitor activities, and regulatory changes to inform product strategy and product development and roadmap.
• Lead and partner on the key strategic milestones for card issuing for the next 18 months.

Product Launches

• Lead the launch of a card issuing products for B2B and B2B2C segments, ensuring successful market readiness and entry.
• Remove and solve the launch issues and challenges, build out solution orientation and data led decisioning.
• Collaborate and drive accountability across the full cross functional stakeholders, with the relative escalations, as needed. 

Product Management:

• Lead and manage post-launch; continually iterating on product gaps and innovation; driving continuous product improvement.

Vendor and Service Provider Selection:

• Lead in selecting licenses, card schemes, processors, and other critical service providers to ensure the best fit for the product.

Product Documentation:

• Define and product technical requirements in detailed PRDs, covering core functionality, compliance requirements plus vertical-specific needs, and more.
• Manage the approval of these PRDs internally, and support the execution via other internal stakeholders.

Cross-Functional Collaboration:

• Work closely with engineering, production, marketing, and sales teams to develop, QA, and release products, ensuring resource balance and organizational success.
• Drive synergies between the organization's existing products (e.g., acquiring, gateway, IBANs) and external software providers (issuer processor, card bureau, BI service provider, card scheme).
• Be able to engage and present, clearly and concisely, to executive leaders internally. Crisp communication, at a higher level, is critical.

Requirements

• Approximately 10 years or more experience in product management or related roles within the financial services, payments, or fintech sectors

• Bachelor’s Degree: In Business Commerce, Economics, Computer Science, Engineering, or a related fields
• Excellent communication skills and customer focus
• Technical knowledge or technical experience of the payment ecosystem is highly preferred
• Multi-tasking skills with the highest attention to detail
• Ability to work well under pressure
• Excellent organizational skills and ability to meet deadlines
• Self-motivated, independent, proactive, and team player
• Innovative, energetic, and enthusiastic

Benefits

• 2.5 additional days of annual leave a quarter, if the company hits quarterly targets.
• A challenging job in a fast-developing, international company.
• A friendly work environment where you can thrive and develop your skills.
• Career advancement possibilities.
• Competitive remuneration package.