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M1 Finance is hiring a

Product Designer - Internal Tools

Chicago, United States
Remote

Who we are 

M1 helps clients build and protect their wealth, day to day and for the long term. Our self-directed platform allows users to invest, borrow, spend and save in one place, using automation to power each user's unique personal strategy. Hundreds of thousands of clients trust us with over $7 billion in assets. As the Finance Super App™, we empower clients’ financial well-being through automated investing tools, industry-leading APY on high-yield savings accounts, paperwork-free margin loans, low-cost personal loans, and high cash back credit card rewards that can be automatically re-invested into your M1 portfolio. 

Our vision is to create a digital private banking experience, making the tools and services of the ultra-wealthy accessible with the click of a button. We've been named a top app for investors including 2023 Best for Low Costs and Best for Sophisticated Investors by Investopedia, 2023 Best Investment App for Portfolio Customization by Insider and one of the best Roth IRAs by Fortune. We have over 60,000 five-star reviews on the Apple App Store and Google Play.  

As a fast-growing fintech company, we’re looking for talented and smart individuals who are excited about rethinking what’s possible with personal finance, invested in their personal and professional growth, and eager to take ownership of their work. Our award-winning workplace culture has been recognized by Inc. (Best Workplaces 2022), Built In Chicago (2022 and 2023 Best Places to Work in Chicago), CB Insights (Top Fintech Companies of 2021), and the Chicago Tribune (2021 Top Workplace).  

We mean it when we say, “M1 is yours to build.”  

M1 is a remote forward organization and at this time is only able to hire in the following states: CO, FL, GA, IL, IN, MN, NJ, NY, PA, TX, UT, VA, OR, WA.

What we’re looking for  

We’re looking for an amazing Product Designer to join our Internal Tooling team! You’re a passionate and motivated user experience expert who thrives in a fast-paced, highly collaborative environment where you have full ownership over designing innovative solutions that drive the best possible outcomes for customers.  

What you’ll do 

  • Work with a small, cross-functional team to define our internal/proprietary tools and elevate them to be best-in-class so M1 can scale efficiently.
  • Perform user research (with internal M1 employees) to listen, observe and turn their feedback into insights and ideas that drive the best outcomes. 
  • Gain a firm understanding of the goals of stakeholders (Product, Engineering, Operations), and frequently communicate with them.
  • Rapidly ideate to get to multiple concepts, moving into detailed workflows and interactions as solutions solidify, and bringing ideas to life through sketches, user flows, wireframes, prototypes and hi-fidelity visual design.
  • Share designs with Product Design team members and take in feedback on what the best direction may be. 
  • Take full ownership of the end-to-end design solution from idea to hand-off. 
  • Make sound design decisions with qualitative and quantitative data as well as have the know-how to acquire that data. 
  • Confidently speak to your work, articulating a clear rationale for decisions that led to your solution. 

Skills/Qualifications 

  • 3+ years designing exceptional digital products with a portfolio that showcases your ability to move fluidly between user research, UX, UI and visual design, and the willingness to move from idea to whiteboard to execution quickly.  
  • An obsession for deeply understanding our user’s use cases and workflows to surface inefficiencies and other UX improvements.
  • A track record of collaborating with Product Management, Engineering, and Operations to ship multiple products that have made a measurable impact. 
  • A thorough understanding of web design, UI component libraries, living design systems and modern browser technologies.
  • You’re known for taking bold, calculated risks, and learning from your mistakes. 
  • A passion for elegant, practical design and continual experimentation, iteration and optimization. 
  • Proficiency with data analysis and KPIs to drive suggestions for improvements and prioritization.
  • Applications without a portfolio will not be considered. 

M1's Commitment to Diversity 

M1 is proud to be an equal opportunity employer. We celebrate different experiences and we're committed to diversity, equity, inclusion, and belonging (DEIB) at all levels of the company. Women, minorities, veterans, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply. With our DEIB Council and six Employee Resource Groups (AAPI@M1, Black@M1, Mental Health@M1, Pride@M1, SomosM1, and Women@M1), M1 employees and leaders set aside company time to tackle DEIB projects and achieve goals every quarter. 

Our Values 

Our team embodies our ten core principles and if these principles speak to you – we’d love to talk with you. 

  • Mission Driven - We know that financial well-being has a dramatic impact on an individual's quality of life. We are passionate about helping people in this domain. 
  • Extreme Ownership - We are responsible for the results to our clients, teammates, and shareholders. We own everything in our domain that affects these results. 
  • Boldness - Thinking small is a self-fulfilling prophecy. Thinking big inspire results. We would rather fail at the meaningful than succeed at the trivial. 
  • Ruthless Prioritization - We want to do more than we possibly can. We must be disciplined on how to use our precious money, people, and time. That means saying no to a lot of good ideas so we can focus on the most important thing. 
  • Integrity - We do the right thing. This trust must never be broken. 
  • Effectiveness - We do what's needed to deliver the intended results. Whether that requires disciplined process or scrappy implementation, we find a way. 
  • Team Oriented - We work collaboratively to achieve more. We respect, trust, and support one another. 
  • Transparency - We use simple and clear communication to share information so that people have the context to make good decisions. 
  • Make Forward Progress - Something is better than nothing. We make incremental improvements on our path towards perfection. Crawl, walk, run, and then sprint. 
  • Resiliency - We understand that any big goal comes with ambiguity, change, and setbacks. We adapt and keep going. 

Our Perks 

  • Competitive Pay and Stock Options 
  • Comprehensive health, dental, vision, disability, and life insurance 
  • Retirement benefit with employer match 
  • Unlimited PTO 
  • Office in the Loop with a Game Room and Gym 
  • Access to employee workshops and training about financial literacy, empathy and mental health, professional development, and more 
  • Free subscription to Insight Timer, the world’s #1 meditation app for sleep, stress, and anxiety 

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