As the Product Design Manager for the “Booking” area, you will oversee the end-to-end experience for patients, from discovering the right doctor or clinic to securing an appointment online. You will be instrumental in creating a seamless, intuitive journey that meets user needs while driving engagement and conversion. We are looking for an experienced design leader with a background in e-commerce and a passion for user-centered design. You should bring a strong understanding of digital booking flows, user behaviour, and optimization strategies to elevate the patient experience and align with our business objectives.
Key Responsibilities
Lead a talented, diverse, inclusive team of product designers that consistently delivers on projects and is well-balanced across a range of design skill sets.
Build a culture of design excellence within Docplanner and advocate for user-centric design solutions and processes.
Lead and oversee the user experience of a product from conception to launch in partnership with product managers, engineers, UX researchers, and content designers.
Take broad, conceptual ideas and turn them into useful and valuable products for our users.
Contribute to strategic decisions around the future direction of Docplanner’s products.
Identify design opportunities by connecting user’s insights, data and business goals.
Define, craft, and evolve designs within visual systems and/or standards specific to Docplanner.
Profound understanding of how great design drives key business KPIs and overall business objectives.
Proactively solicit and provide feedback from designers and a broader product team in order to continually raise our bar for quality, while also taking on mentorship.
Cultivate a healthy design process for the team at Docplanner, and be a key contributor to our product strategy.
Effectively communicate your team's product goals (both within the team and outside the team) at Docplanner, and connect related projects across the company so that problems or joint decisions can be resolved quickly.
Experience working in Product organizations in fast-paced environments.
Higher education in a design-related degree or similar experience in a product design role is welcome.
Growth mindset. You take failure and setbacks as learning and opportunities to improve.
Successfully worked in complex, consumer-facing international businesses, solving difficult product challenges across multiple platforms, services, and use cases.
Excellent hybrid Lead who can merge visual and interaction design skills to create unique, high-quality design solutions.
Proven experience in using and contributing to a Design System.
Master of the tools of your trade. We basically use Figma & FigJam ;)
Experience leading sessions with stakeholders to create alignment and present design decisions.
Very experienced at creating interactive prototypes.
Accustomed to working collaboratively as part of cross-functional teams.
Track record of delivering projects that users love.
7+ years’ of UX Design background with evidence of expertise in end-to-end design.
Experience leading, mentoring, and scaling midsize Product Design teams.
Proven understanding of business goals and product metrics to drive design and product decisions.
Strong communication and storytelling skills.
Experience working with quantitative and qualitative research methods.
Solid understanding of A/B testing, including when to experiment, test setup, and interpretation of results.
Strong UI skills, demonstrating a keen eye for detail and a proven ability to create visually appealing designs.
Must have
A strong portfolio/presentation with case studies that showcase: Great design execution and processes, Problem-solving capabilities, and Design Leadership. Please attach your portfolio to the application.
Proven experience with direct reports under your guidance and leadership.
Let’s talk money
A salary adequate to your experience and skills.The range is broad so that we can accommodate our roles for all levels of experience, but we will show you the career ladder to explain where we see your skills and impact within the company". Your salary will be, now and always, 100% transparent to you;
For B2B contract: between 17.000 and 28.500 PLN net monthly or company cost equivalent on employment contract
Share options plan after 6 months of working with us.
True flexibility and work-life balance
Remote or hybrid work model with or hub in Warsaw;
Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly);
20/26 days of paid time off (depending on your contract);
Additional paid day off on your birthday or work anniversary (you choose what you want to celebrate).
Health comes first
Private healthcare plan with Signal Iduna for you and subsidized for your family.
Multisport card co-financing for you to have access to sports facilities across Poland.
Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.
Keep growing with us
Free English classes.
We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.
“We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO
