Product Design Intern - Summer 2024

Product Design Intern

Program Dates: June 3, 2024 - August 9, 2024

This position requires an online portfolio. Include the link to your portfolio in your resume, and the application question.

We’re the Experience Design team at Wayfair, and we’re tackling exciting challenges that are reshaping how people discover, find, purchase, and have goods delivered to their homes. We’re a diverse team of world-class product designers who are hard at work transforming experiences for our customers. 

We are looking for current students who are passionate about users and have a desire to deliver impactful user experiences through design. How can we leverage 3D models to enable our customers to imagine how furniture would fit in their space? How can we seamlessly connect them with gig economy assembly and installation pros to get that new chandelier installed before the next dinner party? If you're interested in answering these types of questions, you’ll love our innovative and dynamic team! 

What You’ll Do

• Craft intuitive interface experiences, leveraging design thinking and industry best practices, with support from your dedicated mentor
• Join a cross-functional team of designers, product managers, and engineers to assist in the day-to-day work of designing delightful experiences
• Participate in workshops and ideation sessions that harness the brainpower of collective team
• Produce and iterate on design deliverables that communicate solutions, such as user flows, wireframes, interactive prototypes, and high-fidelity visuals
• Present deliverables to partners and stakeholders in order to collect feedback and iterate accordingly
• Contribute to a variety of research efforts (competitive benchmarking, user testing, audits, and synthesis of findings)
• Participate in and contribute to team events and development sessions

What You’ll Need

Basic Qualifications:

• Currently pursuing a Bachelors or Masters degree in Human Factors, Information Design, Human Computer Interaction, UX Design, etc., with a strong academic record.
• Must be able to commit to working 40 hours/week (9am-5pm, Monday-Friday) from June 3-August 9, 2024 in our Boston, MA office.
• Must be returning to the course of study following completion of the internship. 
• Must plan to graduate in Spring 2025
• A portfolio that demonstrates hands-on design work (digital UX and/or visual design work). Portfolio can be presented online or as a PDF.

Preferred Qualifications:

• Working knowledge of relevant design tools (e.g. Figma, Sketch, Adobe XD, prototyping tools, etc.)
• Passion for the user with a strong interest in understanding their behavior
• A desire to collaborate cross-functionally, able to contribute as part of a team and individually
• Excellent communication skills, both written and verbal
• Comfort prioritizing work and meeting deadlines in a dynamic, fast-paced environment
• An ability to make decisions backed up by best practices, research, and understanding of user and business needs
• An analytical and process-oriented mindset, with strong problem-solving skills

A Strong Candidate Will:

• Be passionate about designing intuitive, compelling, and delightful experiences
• Have previous project experience
• Possess attention to detail
• Love problem-solving
• Enjoy collaborating within a team
• Be self-motivated, curious, and hungry to learn

About Wayfair’s Experience Design (XD) Community

Experience Design at Wayfair is a cross-disciplinary function including product design, user research, and content design. We create experiences for Wayfair’s customers, suppliers, and internal employees by partnering with product managers, engineers, and analysts to build and optimize the full customer experience. Product Designers are embedded members of our cross-functional atomic teams, working across our portfolio of brands, geographies, and platforms – web, native app, kiosk, point of sale, and more. The Wayfair experience supports our mission to be the destination for all things home, helping everyone, anywhere create their feeling of home. 

About Wayfair's Internship Program

The summer internship program is a 10 week opportunity (June - August) located in Boston at our corporate headquarters. Interns join us in Boston from programs and universities across the country. Our internship experience is designed to give you a full insight experience as to what it’s like to work here as a full-time employee, therefore you will be given real project work focused on current business problems your team is trying to solve at Wayfair. We evaluate our interns’ performance at a full time employee level with the goal of extending offers at the end of the summer for interns to come back full time after graduation.  

An Important Note about Wayfair's In-Office Policy

All Boston-based interns, co-ops, and corporate employees will be in office in a hybrid capacity. Employees in the technology org will work in the office on designated days, Tuesday, Wednesday, and Thursday, and work remotely the other 2 days of the week.

At this time, Wayfair is unable to hire candidates that require visa sponsorship now or in the future for this position.